Leading UI/UX design and prototyping for AT&T's enterprise-scale GenAI initiative, delivering agentic AI interfaces in Figma and Adobe Creative Suite that have accelerated design delivery cycles.

• Architected and maintain a WCAG-compliant enterprise design system in React, improving accessibility scores and ensuring consistent component reuse across products.

• Integrated AI-driven automation into existing workflows and user interfaces, collaborating with cross-functional engineering and product teams.

• Mentored a team of 1–3 designers and developers on design system standards, accessibility best practices, and React component architecture.

• Designed and prototyped enterprise-scale agentic AI interfaces using Figma and Adobe Creative Suite, supporting AT&T's broader GenAI modernization initiative.

Led a small cross-functional design team through a full redesign of BrightSpeed's customer service application, improving agent workflow efficiency and reducing average task time by an estimated 20%.

• Integrated AI-driven chat assistance into the live customer interaction layer, streamlining agent response time and reducing manual task overhead.

• Produced wireframes and high-fidelity Figma prototypes aligned with enterprise design standards, partnering with React developers to ensure pixel-perfect implementation.

• Conducted user research and workflow mapping in Miro, translating findings into measurable UX improvements across the application.

• Conducted stakeholder interviews to identify workflow pain points and validate design solutions against business goals.

Served dual roles as designer and front-end developer on Cricket Wireless's back office POS team, leading design for feature releases and contributing React development within tight sprint cycles.

• Defined the design language for the Back Office Reskin, integrating Material UI with Figma-based design systems to standardize UI patterns across the product.

• Brought in and integrated MUI into the React Back Office Application, bridging design and engineering implementation.

• Led cross-functional design review sessions applying CRO strategy and interaction design techniques to improve usability and drive conversions in a retail setting.

• Built a design flow architecture for a cash drawer system.

• Implemented an accelerated design sprint process adapted to work within tight sprint deadlines.

• Ensured WCAG accessibility compliance across all deliverables, guiding the team on best practices for color, typography, and screen reader support.

Sole designer and developer responsible for a full platform redesign and front-end architecture overhaul — taking SpyCloud 2.0 from initial concept through MVP release while maintaining the existing

production application in parallel.

• Achieved full WCAG 2.0 compliance across all applications in 3 months — converting brand colors, headers, tables, images, and links to meet accessibility standards using SCSS, HTML, JavaScript, and Python.

• Solely architected an NPM-based Design System from the ground up, converting 100% of stylesheets from CSS to SCSS and standardizing 20–50 reusable components into a single source of truth.

• Led the full redesign of the core application, migrating the front-end from Pyramid to React,TypeScript, and Material UI — delivering a working prototype with full user journey and live JSON data integration.

• Built a Storybook component library, creating fully reusable, documented components for the engineering team.

• Delivered SpyCloud 2.0 to MVP release while simultaneously maintaining and improving the legacy application.

Led all UX/UI design and front-end development for a 3D data visualization startup, owning the full product design process from concept through interactive prototype under startup pace.

• Developed the product roadmap for user experience, creating design concepts aligned with emerging 3D interface technologies.

• Conducted all user interviews and usability testing, identifying pain points and translating insights into actionable design improvements.

• Built a full design system and developed all reusable React components from scratch.

• Designed and prototyped responsive, interactive interfaces in Figma for stakeholder review and developer handoff.