Led the design of intuitive, data-driven dashboards and reporting tools supporting TASER software platforms, grounded in user needs and operational realities.
Worked closely with research, product, engineering, and data science partners to support usability testing, workflow validation, and iterative improvement.
Collaborated with stakeholders to define UX solutions aligned to business objectives, technical constraints, and real-world usage conditions.
Improved clarity, accessibility, and consistency across complex workflows through system-level UX patterns and interaction standards.