2025

Design lead of UberDirect, the multi-marketplace white label delivery experiences for enterprise customers.

2021 - 2024

Design lead of Search & GenAI Integration – Uber Eats

• Led 0-1 design for Uber Eats' first large-catalog search experience, driving the grocery vertical’s mission.

• Continuously optimized search UX through iterative A/B testing to the entire search funnel

• Designed and launched Uber’s first consumer-facing GenAI feature - Eats AI Assistant

• Product designer at Oracle Supply Chain Management/ Procurement Team.

• Redesigned Oracle Self-Service Procurement product across devices (mobile to desktop) - released in 2022 to 100+ enterprise companies

Collaborating with professors, researchers from University of Washington to translate decades of Nursing, therapy and family caregiving research into the platform providing health services and support for family caregivers via empathetic chatbot CocoBot.

Built up information architecture and designed the website accordingly for an English language center at U.mich

• Helped design the first version of the mobile native app (IOS & Android)

• Participated in a series of service designs to improve the overall clinic visiting experience for patients

• Conducted contextual inquiries and interviews to automate the patients’ on-boarding process

Helped client researched and validated the product content and designed product prototypes accordingly.

Data analysis (R) project on impulsivity personality trait’s impact on people’s future drinking.

Data collecting and literature review

Marketing operations –setting up markets, pricing; Facilitating sales calls; Market networking.