# Chun-Tzu Chang(Claire) > Senior Product Designer | Enterprise SaaS | Data-Driven Design | Visual Design | A11y Location: Redwood City, California, United States Profile: https://flows.cv/chuntzu A senior product designer who is based in the Bay Area with extensive experience designing for both B2B and B2C at Cisco Webex and a grocery mobile app company. With a background in 2D animation and UX design, I create intuitive, motion-enhanced experiences that balance usability, aesthetics, and accessibility. Feel free to email me for access to my portfolio:) ## Work Experience ### Product Designer, Cisco Webex @ Cisco Jan 2023 – Present | San Jose, California, United States • Collaborated with product managers and engineering teams across departments to understand complex business challenges and technical constraints, translating them into simple, client-centered UX solutions. • Partnered closely with developers to resolve design trade-offs and address implementation issues. • Designed intuitive, seamless interaction flows for diverse features and components, aligned with Cisco Webex’s branding. • Regularly presented and demoed design concepts to validate ideas, gain leadership buy-in, and keep cross-functional teams aligned. • Conducted usability testing to ensure designs met user needs and expectations. • Analyzed product analytics to inform design decisions, validate assumptions, and optimize user experiences. • Applied accessibility (A11y) best practices to ensure all features adhered to inclusive design principles. • Collaborated with global teams across continents and time zones on multiple projects. ### Product Designer, Cisco Webex @ Cisco Jan 2021 – Jan 2023 | San Jose, California, United States ### UXUI Designer @ Hirect.US- Chat directly with startup founders Jan 2021 – Jan 2021 | San Francisco Bay Area • Conducted 2-4 user interviews and research per week to identify our target users’ habits and needs. • Collaborated directly with marketing colleagues to create graphic designs for every promotion material. ### UXUI Designer @ Yesmeal by Proton Technology. LLC Jan 2020 – Jan 2021 | San Francisco Bay Area • Led UX and visual design initiatives across three products serving both B2B and B2C users. • Collaborated closely with development teams to ensure technical feasibility and on-time delivery. • Designed a new order-receiving app end-to-end, from workflow definition to high-fidelity UI. • Contributed to seven feature developments: eCRM, coupon promotions, AI customer service, KOL social features, referral programs, flash sales, and security enhancements. • Successfully launched five features within nine months. • Defined the brand’s visual style, including typography, color palette, and design system. • Conducted user research and competitive analysis to inform product decisions. • Boosted user engagement through motion graphics, promotional assets, and a custom brand mascot I created. ### UXUI Designer (Sponsored project) @ Citroen Jan 2019 – Jan 2019 | San Francisco Bay Area • Collaborated directly with industrial design and interior design students to create a 2025 concept car for Citroen. • Defined the personas, user journey, and workflows to create a mobile app for the smart controller of the car. • Established the main visual style for the use interfaces. • Created a motion graphic for the concept car’s demo reel. ### UXUI Design Intern @ UXI Design Co., Ltd. Jan 2019 – Jan 2019 | Taipei City, Taiwan • Analyzed data and collected user feedback for Giant Bicycle company. • Wrote a mobile design guideline for Giant Bicycle company based on their branding ideology. • Created UI visual explorations for the mobile app based on the design guideline. ## Education ### Master of Arts - MA in Web Design & New Media Academy of Art University ### Bachelor's degree in Animation Taipei National University of the Arts ## Contact & Social - LinkedIn: https://linkedin.com/in/chun-tzu-changab6329183 --- Source: https://flows.cv/chuntzu JSON Resume: https://flows.cv/chuntzu/resume.json Last updated: 2026-04-13