Managed concurrent projects by engaging stakeholders, developing timelines, and monitoring scope to ensure timely delivery and alignment with client objectives, while creating and implementing standardized project management templates (project management plans, charters, Gantt charts) that enhanced consistency, supported knowledge retention, and reduced duplication across projects.

Leveraged SQL in Databricks to query and clean complex grant and appeals data across multiple sources, identifying accurate tables and data gaps, to develop a consolidated Power BI dashboard that streamlined reporting, reduced manual data pulls, and provided leadership with actionable, data-driven insights.

Developed Excel trackers using pivot tables and formulas to analyze and report on key project metrics.

Managed a portfolio of grant projects, ensuring federal compliance through application reviews, financial reconciliations, and stakeholder engagement.

Created executive-level decks translating complex data and business requirements into actionable insights, enabling strategic, data-driven leadership decisions.

Led hiring and onboarding initiatives, increasing fill rates by 12%, and developed SOPs, checklists, and job aids that standardized workflows and reduced onboarding time.

Redesigned records management systems by applying best practices and standardized naming conventions, which will reduce duplication by 60% for improved efficiency.

Planned and executed workshops and off-sites by managing logistics, creating agendas, and tracking deliverables.

Support the administrative work that the Executive Director and administrative staff performs

Planning and coordinating festivals, events, mixers, and community meetings

Preparing meeting materials and reports for monthly board meetings

Assist with monthly billing duties such as payroll, invoicing, and proofreading expense reports.

Managing social media profiles on Instagram, Facebook, LinkedIn, and WeChat by creating compelling visual and written content in the form of posts, reels, and stories, resulting in a 40% expansion in the reach of some accounts.

Supported a website redesign by developing the site architecture, creating wireframes, and contributing to copy.

Managed multi-platform social media presence, leading ad campaigns that increased reach by 40% while designing flyers, new member spotlights, and promotional content to boost engagement and visibility.

Conducted user research with 150+ students and synthesized insights from multiple rounds of surveys, interviews, focus groups, and usability tests, and translated them into technically feasible design solutions.

Designing wireframes at various fidelity levels and converting them into high-fidelity deliverables for desktop and mobile, ready for developer handoff.

Created the website brand design system and designed graphics for social media channels.