* Designed and implemented Lambdas to process and store user-uploaded metrics dataset overrides, enabling customers to evaluate planned delivery area changes against various forecasted metrics.

* Added Glue Visual ETL jobs to ingest and transform metric datasets from upstream research science, enabling the evaluation of delivery area plan efficiency.

* Added file upload and CSV download React components, utilizing lodash for immutable, functional-style code.

* Created a set of pseudo-batch React hooks as a time-saving, stopgap solution in order to prioritize other tasks that directly contributed to the MVP delivery.

* Triaged and resolved tickets for the team’s services, including a Tier-1 use-case. Contributed to operational excellence by resolving bugs, improving website performance, investigating missing analytics data, and addressing software campaigns.

* Gathered requirements, project planned, and delivered the addition of new delivery mode to a delivery area planning tool within a 4-month timeline, saving stakeholders 800+ hours year in planning time and ~3MM in delivery costs.

* Tracked project timelines and communicated project and blockers to higher management and stakeholders, ensuring risks are addressed early on and expectations are correctly set.

* Designed and implemented a generic DynamoDB table and a set of APIs in CDK to store user actions, allowing the team to track the adoption of new features.

* Leveraged IAM to create a custom set of client permissions for a single API Gateway endpoint supporting multiple APIs, ensuring the enforcement of both authorization and rate limiting.

* Developed 36 fine-grained, access control permissions to manage website actions for 192 resource and action permutations.

* Created CloudWatch alarms to monitor the health of APIs. Derived the alarming threshold, number of datapoints to alarm, and evaluation period from historical error rates.

* Implemented and added integration tests to a CI/CD deployment pipeline, reducing manual deployment interventions and improving team deployment efficiency.

* Added validation to a delivery area publishing workflow to increase the visibility of failures to customers and prevent obfuscated downstream workflow errors.

Assist students and faculty with printing, basic software and hardware support, and everyday questions

Take inventory of hardware supplies and do bookkeeping for printing services