# Claire Ji > Senior Software Engineer | Master’s in Data Analytics and Statistics Location: San Francisco, California, United States Profile: https://flows.cv/claireji Full-stack software engineer at Capital One with a passion for machine learning, UX, and using data-driven insights to leverage Tech for good. ## Work Experience ### Principal Associate Software Engineer @ Capital One Jan 2025 – Present | San Francisco, California, United States ### Senior Associate Software Engineer @ Capital One Jan 2023 – Jan 2025 | United States • Delivered completely redesigned UI architecture and experiences to improve dataset management using React; improving metadata quality while routinely delivering feature demonstrations to 50+ associates and leaders. • Led the researched, design, and delivery of application health monitoring dashboards for multiple lifecycle domains of an internal data ingestion and management application. Leveraged Splunk and New Relic to spearhead data-driven application improvements and increase support efficiency. • Implemented large scale port of mobile client migration from a microservice to a centralized token upgrade orchestrator, working with other teams to deliver major upgrades for step-up authentication architecture. • Developed, tested, and delivered Android SDK solutions for mobile customer identity authentication, leveraging third party vendors and camera technologies such as IDEMIA, OpenCV, and Google MLKit. • Led the design and execution of multivariate UX testing experiments to improve customer document capture accuracy and speed; leveraged monitoring platforms such as Splunk, Tableau, and internal tools to improve cost-savings and image processing success rate. ### Associate Software Engineer @ Capital One Jan 2022 – Jan 2023 | St Louis, Missouri, United States • Develop full-stack solutions for a data ingestion and management application using Javascript (Node), Apollo GraphQL, AWS Lambda, Step Functions, and DynamoDB. • Implemented new patterns to improve bulk data management efficiency using Svelte and React; routinely delivering UI feature demonstrations to 50+ associates and leaders. • Led automated test setup across application components using Jest and Apollo, maximizing test-driven development to increase mean domain test coverage by 20% and improve stability. ### Associate Software Engineer in Training @ Capital One Jan 2021 – Jan 2022 | McLean, Virginia, United States • Use Docker, JavaScript, HTML, CSS, and SQL to develop full-stack web applications and REST APIs, such as an anagrams word game and a classified advertisements website • Apply the MVC web development framework to complete labs as well as weekly and unit projects • Collaborate with partners and in teams using an Agile development workflow, pair programming, and proper Git practices • Obtain the Certified Secure Software Engineer certificate to prevent OWASP-defined security risks ### Graduate Teaching Assistant @ Washington University McKelvey School of Engineering Jan 2021 – Jan 2021 | St Louis, Missouri, United States • Assisted the Instructor in an Introduction to Machine Learning and Pattern Classification course • Designed and delivered interactive labs in Python to demonstrate a wide range of supervised and unsupervised machine learning concepts, such as classification and clustering algorithms • Created a full machine learning example project, emphasizing data preprocessing and tuning random forest, logistic regression, and SVM models, to guide students in building their own capstone projects ### Summer Associate @ Maryville Consulting Group Jan 2020 – Jan 2020 | St Louis, Missouri, United States • Customized ServiceNow features to optimize end-user workflow automation in various IT Service Management processes, such as incident management, problem management, and project management • Developed ServiceNow tools using JavaScript and an Agile methodology to support IT Infrastructure Library (ITIL) best practices for end-users • Created and delivered demos in a small team to educate fellow associates about ServiceNow's built-in features, focusing on how customization can align IT Service Management processes with an organization's business objectives • Completed ServiceNow's Certified System Administrator (CSA) certification ### AP Science, Mathematics, ACT, and SAT Tutor @ Varsity Tutors Jan 2017 – Jan 2020 | Greater St. Louis Area • Created and implemented comprehensive lesson plans for high school students in preparation for standardized exams as well as science and mathematics courses • Mentored students during the college application cycle through focused goal-setting, decision-making, and time management • Identified and modified resources to meet a diverse range of learning needs and consolidate concepts for each student in a one-on-one setting ### Washington University Green Ambassadors - Co-director @ Washington University in St. Louis Jan 2018 – Jan 2019 | Greater St. Louis Area • Recruited, trained, and managed a team of 34 peer ambassadors, including planning and overseeing a two-day team training retreat • Developed, implemented, and managed the budget for compost pilot initiative projected to reach five residential halls and over 400 students • Organized and executed all aspects of waste diversion efforts during campus move-in day by mobilizing students and staff • Coordinated volunteer events and ambassador training sessions with offices including: Office of Sustainability, Parking and Transportation, and Residential Life ### Undergraduate Teaching Assistant @ Washington University in St. Louis Jan 2018 – Jan 2018 • Served as an academic resource to over 90 students by guiding in-class discussions and leading office hours • Designed and lead large group review sessions focusing on exam preparation • Collaborated with other TA’s and faculty to compose and proctor exams ### To Write Love on Her Arms - Public Relations Officer, Co-president @ Washington University in St. Louis Jan 2017 – Jan 2018 | Greater St. Louis Area • Enhanced student awareness and university facilitation of mental health resources by launching creative outreach campaigns • Planned and created unique public relations activities and communications including social media, announcements, and collaboration outreach to publicize mental health awareness on- and off-campus • Coordinated with executive board members in planning and organizing mental health awareness events on and off-campus ## Education ### Master of Science - MS in Data Analytics and Statistics Washington University McKelvey School of Engineering ### Bachelor of Science - BS in Environmental Biology Washington University in St. Louis ## Contact & Social - LinkedIn: https://linkedin.com/in/claire-ji --- Source: https://flows.cv/claireji JSON Resume: https://flows.cv/claireji/resume.json Last updated: 2026-03-30