● Revamp communication systems by integrating Twilio Messaging and an external web application,

improving patient referral tracking accuracy and boosting Net Promoter Score (NPS) by 20%

● Employ Azure Functions Webhooks within a queue system to capture all inbound and outbound

messages, then process and format the data for merging into the main database

● Architect a robust and scalable data ingestion and processing pipeline to integrate various data sources,

thus future-proofing ETL jobs and reducing reliance on specific data models

● Leverage AI tools such as Github Copilot to assist with debugging and end-to-end testing, reducing

development and quality assurance time by 15%

● Address technical challenges and foster clear communication with three clients through close collaboration with product managers and designers, resulting in a product release time reduction of over a month while meeting all technical specifications

● Refactor a core SQL stored procedure to improve loading time by 50% by analyzing execution plans to

find bottlenecks and utilizing temporary tables to break down complex queries

● Developed comprehensive training guides and conducted personalized onboarding sessions, optimizing

training efficiency and accelerating new analyst integration by 25%

● Collaborated consistently with the engineering team to enhance the integrity of our internal website,

effectively minimizing errors such as incorrect payment details and inaccuracies in payment batching

● Enhanced operational responsiveness by establishing direct communication channels with the customer

outreach team, resulting in a 15% reduction in resolution time for escalated tickets

● Safeguarded transactions against fraudulent activities by maintaining rigorous compliance with AML and KYC protocols, collaborating closely with the compliance team to uphold regulatory standards

● Leveraged Agile testing practices using Jest and React Testing Library to ensure smooth debugging and

higher quality of code, reducing redundancy and improving the Lighthouse Performance Score by 25%

● Utilized Figma's collaborative tools to streamline communication between the team to ensure faster

iteration cycles and more accurate implementation of UI/UX designs while reducing development time

● Implemented lazy loading and code splitting to enhance user experience by reducing the initial payload to the browser and speeding up loading times by at least 30%

● Replaced legacy server/ API for an E-commerce web application with an MVC design pattern and PostgreSQL database

● Horizontally scaled the application with multiple Amazon EC2 instances and added an NGINX load

balancer to handle over 2000 RPS with a less than 1% error rate

● Utilized modern ETL processes on millions of rows of data from multiple sources in order to speed up

the data integration process by at least 3x

● Local stress tested the server with K6 and stress tested deployed server on Loader.io to reveal pain

points in my deployment and allow me to adjust my server configurations

● Adopted Test Driven Development (TDD) by using Jest and React Native Testing Library to interlace unit

and end-to-end testing, improving code maintainability and reducing the number of bugs by 35%

● Designed a PostgreSQL database in line with ACID database compliance principles to enforce database

integrity and durability for data management and scalability

● Worked with the UI/ UX team to integrate Google’s Material Design resources and theories, ensuring

consistency across all components to streamline design and enhance user experience