# Clayton C. > Software Engineer at ReferralPoint, LLC Location: San Francisco Bay Area, United States Profile: https://flows.cv/clayton Hello! I am Clayton Chin, a full-stack software engineer based in California. I have experience developing web and mobile applications and am also actively looking to broaden my knowledge. Currently, I am beefing up my technical skills by learning new libraries and applying them to my personal projects. Feel free to reach out to me if you'd like to chat! Front-end: Javascript ES5/ES6+ | Typescript | React | HTML | CSS | Babel | Webpack | Redux | TailwindCSS Back-end/ Deployment: Node.js | Express.js | AWS | ASP.NET | Azure | Flask | Selenium Databases: PostgreSQL | MySQL | MSSQL | MongoDB/ Mongoose ORM Developer Tools/ Testing: Scrum/ Agile (Trello, Jira) | Git/ Github | npm | Ubuntu | Postman | Jest | Sourcetree ## Work Experience ### Full Stack Engineer @ ReferralPoint, LLC. Jan 2022 – Present ● Revamp communication systems by integrating Twilio Messaging and an external web application, improving patient referral tracking accuracy and boosting Net Promoter Score (NPS) by 20% ● Employ Azure Functions Webhooks within a queue system to capture all inbound and outbound messages, then process and format the data for merging into the main database ● Architect a robust and scalable data ingestion and processing pipeline to integrate various data sources, thus future-proofing ETL jobs and reducing reliance on specific data models ● Leverage AI tools such as Github Copilot to assist with debugging and end-to-end testing, reducing development and quality assurance time by 15% ● Address technical challenges and foster clear communication with three clients through close collaboration with product managers and designers, resulting in a product release time reduction of over a month while meeting all technical specifications ● Refactor a core SQL stored procedure to improve loading time by 50% by analyzing execution plans to find bottlenecks and utilizing temporary tables to break down complex queries ### Payment Operations Analyst @ Escrow.com Jan 2020 – Jan 2022 ● Developed comprehensive training guides and conducted personalized onboarding sessions, optimizing training efficiency and accelerating new analyst integration by 25% ● Collaborated consistently with the engineering team to enhance the integrity of our internal website, effectively minimizing errors such as incorrect payment details and inaccuracies in payment batching ● Enhanced operational responsiveness by establishing direct communication channels with the customer outreach team, resulting in a 15% reduction in resolution time for escalated tickets ● Safeguarded transactions against fraudulent activities by maintaining rigorous compliance with AML and KYC protocols, collaborating closely with the compliance team to uphold regulatory standards ### Front End Engineer @ Personal Projects Jan 2022 – Jan 2022 ● Leveraged Agile testing practices using Jest and React Testing Library to ensure smooth debugging and higher quality of code, reducing redundancy and improving the Lighthouse Performance Score by 25% ● Utilized Figma's collaborative tools to streamline communication between the team to ensure faster iteration cycles and more accurate implementation of UI/UX designs while reducing development time ● Implemented lazy loading and code splitting to enhance user experience by reducing the initial payload to the browser and speeding up loading times by at least 30% ### Back End Software Engineer @ Personal Projects Jan 2022 – Jan 2022 ● Replaced legacy server/ API for an E-commerce web application with an MVC design pattern and PostgreSQL database ● Horizontally scaled the application with multiple Amazon EC2 instances and added an NGINX load balancer to handle over 2000 RPS with a less than 1% error rate ● Utilized modern ETL processes on millions of rows of data from multiple sources in order to speed up the data integration process by at least 3x ● Local stress tested the server with K6 and stress tested deployed server on Loader.io to reveal pain points in my deployment and allow me to adjust my server configurations ### Full Stack Software Engineer @ Personal Projects Jan 2022 – Jan 2022 ● Adopted Test Driven Development (TDD) by using Jest and React Native Testing Library to interlace unit and end-to-end testing, improving code maintainability and reducing the number of bugs by 35% ● Designed a PostgreSQL database in line with ACID database compliance principles to enforce database integrity and durability for data management and scalability ● Worked with the UI/ UX team to integrate Google’s Material Design resources and theories, ensuring consistency across all components to streamline design and enhance user experience ## Education ### Hack Reactor Jan 2022 – Jan 2022 ### Mathematics UCLA ## Contact & Social - LinkedIn: https://linkedin.com/in/chinclayton --- Source: https://flows.cv/clayton JSON Resume: https://flows.cv/clayton/resume.json Last updated: 2026-03-20