Forecasting future growth of the product focusing on capacity planning.

Plan and prioritize work for the infrastructure team including sprint planning and other agile ceremonies.

Build and maintain the custom API for other teams to interact with the platform.

Built a custom operator for Kubernetes to update infrastructure configurations and migrate specialized workloads with zero downtime.

Worked with the GCP engineering teams on platform issues and improvements to GCP.

Assisted in building an escalation path for support to engineering to decrease engineer impact with bugs across the entire platform. Patched bugs depending on urgency and overall customer impact. This shifted hundreds of engineering requests monthly to a handful yearly.

Automated thousands of Linux VMs on multiple clouds using Chef scripts.

Rewrote primary log search tool (wrapper around MapReduce) with a more defined API to give SOC analysts more control over log analysis.

Created various utilities for analyst research using Python, web crawling, and public APIs.