• Managed IT solutions lifecycle using stakeholder feedback and data analytics to prioritize enhancements.

• Translated user insights into technical specifications, partnering with engineering for scalable infrastructures.

• Liaised for campus digital transformation, aligning administrative needs with IT infrastructure capabilities.

• Created high-fidelity Figma prototypes from user research, delivering intuitive workflows for complex apps.

• Iterated on feature designs in daily Agile sprints, reducing onboarding friction during beta testing.

• Mapped end-to-end user journeys to resolve UX bottlenecks, enhancing product engagement and retention.

• Aligned Engineering and Marketing stakeholders to execute GTM strategies for complex EDA software.

• Owned data pipeline documentation, ensuring integrity and accuracy for executive performance reporting.

• Optimized communication workflows, reducing turnaround by streamlining technical and creative hand-offs.