Creator of digital solutions that enhance the capability and affordability of Public Sector clients. I specialize in identifying process inefficiencies, user needs, and unique value propositions through research; architecting a solution with emerging technology, advanced analytics, and novel service models; and owning the entire design lifecycle from ideation to development, through the deployment of an application.
My responsibilities have included:
▫ Analyzing existing data artifacts (raw and transformed)
▫ Conducting user research (Survey Design, Interviews, Focus Groups, Design Thinking
Workshops)
▫ Identifying, creating, and managing stories and features in an agile product management framework
▫ Prototyping high-fidelity wireframes ( Data Visualizations, Enterprise applications,
Executive Dashboards, Responsive apps)
▫ Presenting work and capabilities to product owners, potential clients, high-ranking
military and civilian executives, and internal development teams
▫ Conducting usability testing and UAT with users
▫ Collaborating with data and dev teams on design systems, interaction specs, and design updates
▫ Helping stand up Design Operations for our Global Practice and Inaugural Innovation Lab (Recruiting, Interviewing, Tools, Processes, Design Critiques)
▫ Developing new business (Pitches, Design Thinking workshops, Proposal writing,
Ideation of novel digital solutions)