• Design and manage the portal website, SaaS for providers to triage patient health.

• Lead the technology stack with NestJS for RESTful API, React with HighChart, CICD with Github and CircleCi deploy to AWS, Allscript for EHR intergration, Fishbowl for IMS, Shippo, PubNub for chat, Twilio, SendGrid, OAuth, Sentry, and InfluxDB for IoT.

• Build the internal workflow system to replace Salesforce that connects to Fishbowl that tracks patient enrollment, shipping, returns, and replacement.

Design and implement the omnichannel infrastructure solution framework use by over 10,000 companies globally to enhance consumer support and experience with intelligence routing and chat bots.

• Genesys Interaction Server – Support and improve one of the core servers that act as a central interchange for all the components.

• Genesys Chat Server – Handles billions of chat messages yearly. Add Cassandra to N+1 Server.

• First team to implement actor, stateless and stateful microservices on Microsoft Azure Service Fabric for cloud base distributed solution in AWS by refactoring the Chat solution from primary-backup server base to microservice. Develop guidelines, operation playbooks, develop and document API for internal and external consumer, and log support in Elastic Search and Kibana. Develop multi-channel back-end server support using Node.js.

• Oversee continues delivery implementation of unit test, feature test and end-to-end test case.

Design test and debug tools for Firmware engineer to program ASIC/microcontroller chipset use in touch screen.

Research and design technology and tool set for traders.