Since joining the product department as UX/UI Designer and Product Owner, I've been working closely alongside the Front-End (Web and Mobile) and the CSM teams to drive our software development roadmap to a positive outcome.
KEY ACHIEVEMENTS
•As a Product Owner, I worked closely with the engineering team to define, refine and plan development initiatives. A 117% MRR increase in 2021 and the positive customer feedback are initial validation of our latest product development.
•Through UX research initiatives, I complemented customers' feedback with analytics-based observation and revealed usage pain points or pulled insights for informed decision making.
Designing mockups, prototyping and testing, alongside translating them into Github iteration, kept me involved in all development stages.
•Promoting agile technics, such as "given, then, that", resulted in increased clarity on software iteration and QA testing requirements.
•Fostering a lean workflow - from a project to a feature-based approach - strengthened the sense of product ownership across the board and led to consistent fulfilment of our goals.