# Crystal Ma

> Senior Product Designer at Loom, Atlassian

Location: Brooklyn, New York, United States
Profile: https://flows.cv/crystalma

I am a senior designer who solves complex product problems with business impact. I design moments that require careful balancing of user needs and business goals – monetization, retention, and onboarding. I am passionate about craft, and believe it remains essential to AI being a positive shaping force for industries.







Chi 🍕 > SF 🌉 > NYC🗽

## Work Experience
### Senior Product Designer @ Atlassian
Jan 2024 – Present
Bringing Loom and Atlassian system experiences together.

### Senior Product Designer @ Loom
Jan 2023 – Jan 2025
Launched major changes to Loom pricing & packaging.

### Product Designer @ Loom
Jan 2022 – Jan 2023
Built up the monetization design discipline.

### Product Designer @ Angi
Jan 2020 – Jan 2022
Designed signup flows across membership experiences.

### Product Designer @ Livly
Jan 2019 – Jan 2020 | Chicago
Designed core features, including 0-to-1 on a booking product that was spun off into a standalone SKU.

### Intern @ Christie's
Jan 2016 – Jan 2016 | New York City

### Intern @ MacArthur Foundation
Jan 2015 – Jan 2015 | Chicago


## Education
### Bachelor's Degree in Economics and Art History
University of Chicago


## Contact & Social
- LinkedIn: https://linkedin.com/in/crystal-ma-design

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Source: https://flows.cv/crystalma
JSON Resume: https://flows.cv/crystalma/resume.json
Last updated: 2026-03-29