• Client-Centered Design: Collaborated with developers and researchers to conduct usability studies that informed the design of the Inheritance Center, leading to a measurable increase in client satisfaction in the experience.

• Strategic Workshops: Facilitated design thinking workshops that uncovered key opportunities, driving the creation of innovative product solutions for the Inheritance journey.

• Visionary Communication: Created detailed storyboards and user flows to clearly articulate product vision and strategy to stakeholders across the organization.

• Leadership & Mentorship: Guided UX teams in best practices, fostering a culture of continuous learning and innovation.

• Design Leadership: Led a team of UX designers in implementing design thinking methodologies, resulting in the enhancement of Zap, a crucial CMS for real estate brands.

• Data Integration Solutions: Designed a user-friendly feature that enabled realtors to seamlessly import and manage large datasets, improving their workflow efficiency.

• Cross-Functional Collaboration: Worked closely with product managers and engineers to ensure the successful deployment of new features, aligning design with business goals.

• Transformative Design: Partnered with business executives and clients to redesign legacy applications, leading to a smoother digital transformation for IBM’s clients.

• Industry Impact: Directed the UX design of web, android, and iOS applications for key clients in the oil, technology, and financial sectors, enhancing user engagement and satisfaction.

• High-Profile Projects: Spearheaded the design and launch of an iOS application showcased at Oracle OPEN World 2015, receiving widespread recognition.

• Innovative UI Design: Led the design of the BIM 360 Layout app, streamlining the process of mapping 3D models to construction sites, thereby improving accuracy and efficiency in the point-recording process.

• Cloud Transition: Played a key role in transitioning Autodesk’s desktop applications to cloud-based services, enabling greater collaboration among users.

• Enhanced Communication: Developed features for BIM 360 Glue that improved team communication, reducing errors in construction projects.