# César R. > UX Design Leader with expertise in client-centered design. Location: San Francisco Bay Area, United States Profile: https://flows.cv/csarr With over a decade of experience in user experience design, I specialize in creating client-centered, innovative solutions that drive customer satisfaction and business growth. As the former Senior Manager and UX Designer at Charles Schwab until February 2024, I was committed to fostering a culture of collaboration and continuous learning. My mission has been to craft exceptional digital experiences that align with organizational goals and resonate with end users, bringing fresh perspectives and strategic insights to every project. At Charles Schwab, I collaborated with cross-functional teams to conduct usability studies, facilitate design thinking workshops, and develop comprehensive storyboards that clarified product strategies. These efforts led to measurable improvements in client satisfaction and innovative solutions for the Inheritance Center. My leadership extended to mentoring UX teams and championing best practices, ensuring the delivery of user-friendly and impactful designs. ## Work Experience ### Sr Manager, UX Designer @ Charles Schwab Jan 2018 – Jan 2024 | San Francisco Bay Area • Client-Centered Design: Collaborated with developers and researchers to conduct usability studies that informed the design of the Inheritance Center, leading to a measurable increase in client satisfaction in the experience. • Strategic Workshops: Facilitated design thinking workshops that uncovered key opportunities, driving the creation of innovative product solutions for the Inheritance journey. • Visionary Communication: Created detailed storyboards and user flows to clearly articulate product vision and strategy to stakeholders across the organization. • Leadership & Mentorship: Guided UX teams in best practices, fostering a culture of continuous learning and innovation. ### Lead Product Designer @ ZapLabs Jan 2017 – Jan 2018 | 2000 Powell St. Emeryville • Design Leadership: Led a team of UX designers in implementing design thinking methodologies, resulting in the enhancement of Zap, a crucial CMS for real estate brands. • Data Integration Solutions: Designed a user-friendly feature that enabled realtors to seamlessly import and manage large datasets, improving their workflow efficiency. • Cross-Functional Collaboration: Worked closely with product managers and engineers to ensure the successful deployment of new features, aligning design with business goals. ### Sr UX Designer @ IBM Jan 2015 – Jan 2017 | San Francisco Bay Area • Transformative Design: Partnered with business executives and clients to redesign legacy applications, leading to a smoother digital transformation for IBM’s clients. • Industry Impact: Directed the UX design of web, android, and iOS applications for key clients in the oil, technology, and financial sectors, enhancing user engagement and satisfaction. • High-Profile Projects: Spearheaded the design and launch of an iOS application showcased at Oracle OPEN World 2015, receiving widespread recognition. ### Sr UX Designer @ Autodesk Jan 2012 – Jan 2015 | San Francisco Bay Area • Innovative UI Design: Led the design of the BIM 360 Layout app, streamlining the process of mapping 3D models to construction sites, thereby improving accuracy and efficiency in the point-recording process. • Cloud Transition: Played a key role in transitioning Autodesk’s desktop applications to cloud-based services, enabling greater collaboration among users. • Enhanced Communication: Developed features for BIM 360 Glue that improved team communication, reducing errors in construction projects. ### Graphic Designer @ Ameredia Jan 2010 – Jan 2011 | 101 Howard St. 94105 ## Education ### MFA in MBA, Design Strategy California College of the Arts ### Bachelor of Fine Arts (BFA) in Electronic Design and Multimedia The City College of New York ### High School Diploma Rincon High School ## Contact & Social - LinkedIn: https://linkedin.com/in/cesarriveram - Portfolio: https://work.cesarrivera.com --- Source: https://flows.cv/csarr JSON Resume: https://flows.cv/csarr/resume.json Last updated: 2026-04-13