Applied design thinking skills to uncover and address usability and content challenges. Led user research and design efforts, including a cross line website and chat bot. Presented designs to internal and external stakeholders. Facilitated daily workshops and implemented new ideation strategies to improve firm-wide collaboration.

Provided creative writing, strategy, and video production support for digital campaigns. Led video projects for a large health care client, managing a small team of designers and animators. Led content strategy during development and launch of a web app for the NFL. Collaborated with creative leadership to establish a cohesive brand voice.

Provided creative writing, strategy, and video production support for digital campaigns. Wrote blogs, scripts, and marketing content.

Wrote, shot, and edited product videos for company's YouTube and social media platforms. Photographed products for website and social media. Wrote copy for email newsletters and social media. Designed and managed content on all social media platforms. Designed marketing/special media campaigns.