Designing AI and customer engagement experiences and design systems.

Product Design:

• Impact Food: Optimized website and strengthened branding for vegan food alternative start-up to promote b2c transparency, and b2b communication.

• Bloomi: Designed an AR-driven design and research application to educate designers and homeowners on city and county/HOA regulations, plant species, and materials, to create thoughtful design decisions in the built environment.

Landscape Design:

• Designed 2 Bay Area residences with a 0.15 ac. two-family home under construction.

• Thoughtfully crafted designs inspired by client stories and site connection.

• Collaborated closely with architects, engineers, and contractors to sharpen innovative site-appropriate solutions promoting user experience, health, and environmental sustainability.

• Led a team of designers through the end-to-end creation and delivery of internal web tools, managing complex backend constraints and collaborating with cross-functional teams to ensure a streamlined, efficient design.

• Launched an innovative platform for customer contact data management and verification within the Agent OS system, achieving a 27% reduction in bad contact data storage and facilitating rapid adoption of the tool.

• Revolutionized Agent OS’s timeline graphing capabilities by introducing a more flexible and scalable solution for future graph integrations.

• Analyzed the design handoff process as a designs system designer, to identify pain points for designers and developers, leading an initiative to streamline workflows and optimize Figma files, ultimately creating a standardized system that ensures clarity and alignment across all teams.

• Facilitated product strategy discussions and presented MVP designs to secure stakeholder alignment and buy-in.

• Collaborated across diverse design teams, including design systems and accessibility, research, engineering, and operational stakeholders.

• Created intuitive user flows and wireframes in Figma, finalized and documented in Jira for seamless handoff.

• Collaborated with the UX research team to conduct usability testing to uncover pain points, driving data-informed design improvements.

• Created 20+ robust designs focusing on user experiences, engineered systems, and balancing business needs from Silicon Valley campuses to residences using user driven design research, development, prototyping, and construction.

• Partnered with SCB Architects as a design lead and won the 1 month Greyhound Design Competition sprint for GoLub & Co. and Rockefeller Group.

• Led 10+ Rhino 3D workshops to onboard coworkers on modelling tools, standards, and graphics library to boost efficiency and cross-team synergy.