# Cynthia Miao-Wang > Senior Product Designer @ Walmart Location: San Francisco Bay Area, United States Profile: https://flows.cv/cynthiamiaowang πŸ‘‹ Hi! I’m Cynthia, a product designer crafting impactful customer-facing features across Walmart omni-channel core experiences. Previously I led the development of enterprise internal tools and design system at Spectrum. 🌱 I have a multidisciplinary design background in architecture and environmental design. On my free time I freelance designing residential landscapes. 🀝 I've designed for startups to large enterprises, crafting empathetic and user-centered products. My cross-disciplinary collaborations have shaped my holistic approach to design that drive business value while prioritizing user empathy and compassion. πŸ’– Driven by a passion for problem-solving and a perpetual sense of curiosity, I bring a fresh perspective to every design challenge. My background in illustration and storytelling allows me to infuse creativity and emotion into my work. πŸ’ƒ Thanks for stopping by! Feel free to reach out if you'd like to connect and discuss how we can collaborate on your next project! ## Work Experience ### Senior Product Designer @ Walmart Jan 2025 – Present Designing AI and customer engagement experiences and design systems. ### Design Lead @ CM Design Jan 2020 – Present | San Francisco Bay Area Product Design: β€’ Impact Food: Optimized website and strengthened branding for vegan food alternative start-up to promote b2c transparency, and b2b communication. β€’ Bloomi: Designed an AR-driven design and research application to educate designers and homeowners on city and county/HOA regulations, plant species, and materials, to create thoughtful design decisions in the built environment. Landscape Design: β€’ Designed 2 Bay Area residences with a 0.15 ac. two-family home under construction. β€’ Thoughtfully crafted designs inspired by client stories and site connection. β€’ Collaborated closely with architects, engineers, and contractors to sharpen innovative site-appropriate solutions promoting user experience, health, and environmental sustainability. ### Lead Product Designer @ Spectrum Jan 2023 – Jan 2025 β€’ Led a team of designers through the end-to-end creation and delivery of internal web tools, managing complex backend constraints and collaborating with cross-functional teams to ensure a streamlined, efficient design. β€’ Launched an innovative platform for customer contact data management and verification within the Agent OS system, achieving a 27% reduction in bad contact data storage and facilitating rapid adoption of the tool. β€’ Revolutionized Agent OS’s timeline graphing capabilities by introducing a more flexible and scalable solution for future graph integrations. β€’ Analyzed the design handoff process as a designs system designer, to identify pain points for designers and developers, leading an initiative to streamline workflows and optimize Figma files, ultimately creating a standardized system that ensures clarity and alignment across all teams. β€’ Facilitated product strategy discussions and presented MVP designs to secure stakeholder alignment and buy-in. ### Product Designer @ Spectrum Jan 2022 – Jan 2023 β€’ Collaborated across diverse design teams, including design systems and accessibility, research, engineering, and operational stakeholders. β€’ Created intuitive user flows and wireframes in Figma, finalized and documented in Jira for seamless handoff. β€’ Collaborated with the UX research team to conduct usability testing to uncover pain points, driving data-informed design improvements. ### Senior Designer @ Surfacedesign, Inc. Jan 2018 – Jan 2022 | San Francisco Bay Area β€’ Created 20+ robust designs focusing on user experiences, engineered systems, and balancing business needs from Silicon Valley campuses to residences using user driven design research, development, prototyping, and construction. β€’ Partnered with SCB Architects as a design lead and won the 1 month Greyhound Design Competition sprint for GoLub & Co. and Rockefeller Group. β€’ Led 10+ Rhino 3D workshops to onboard coworkers on modelling tools, standards, and graphics library to boost efficiency and cross-team synergy. ### Designer @ Bionic Jan 2018 – Jan 2018 | San Francisco Bay Area β€’ Designed graphics for the Resilient By Design Competition that focuses on design visualization, community outreach, and education. ### Visual Designer @ Coral Reef Alliance Jan 2017 – Jan 2017 | Honolulu, Hawaii, United States β€’ Created impactful graphics for the Wahikuli Restoration Project to educate and engage local communities in the development of a water quality outreach and education program. The project focuses on restoring habitats and enhancing coastal resilience along the lower Wahikuli streambank in West Maui. Insights gained from this initiative were leveraged to scale future restoration efforts statewide. ### Researcher and Designer @ PBR HAWAII & Associates, Inc. Jan 2015 – Jan 2017 | Honolulu, Hawaii β€’ Conducted user surveys, interviews, and community meetings for the Waipahu HART Project, fostering empathetic, user-centered design development. β€’ Designed and implemented the ArcGIS system for Maui County to track park usage, environmental benefits, and maintenance needs, improving data-driven decision-making. β€’ Led community outreach, site analysis, feasibility studies, and site planning for projects including Kaua'i Community College and mixed-use residential/commercial developments. β€’ Developed a range of data visualizations, including flow diagrams, geospatial maps, scenario visualizations, and column charts, to analyze environmental trends and support critical city planning decisions. ### Architectural Designer @ G70 Jan 2015 – Jan 2015 | Honolulu, Hawaii β€’ Created demolition and construction documentation for the Prince Waikiki Hotel and the Four Seasons Resort β€’ Performed site measurements, design research, and product specifications for hotel units. ### Student Interchanger @ University of Hawaii at Manoa Jan 2013 – Jan 2014 Assisted international students with adapting to a new environment by introducing them to the unique local culture, food, and traditions of Hawaii. Became a speaking partner for students to practice their English comprehension and communication skills. ### Architecture Teaching Assistant @ University of Hawaii at Manoa Jan 2013 – Jan 2014 | School of Architecture β€’ Ran Adobe Creative Suite, Autodesk Rhino 3D, and illustrations workshops that enhanced student's skills in design communication. β€’ Reviewed assignments and motivated students to explore their creativity and find inspiration in nature. ## Education ### Master’s Degree in Landscape Architecture University of California, Berkeley ### Certificate of Completion in UI/UX Design Designlab ### Bachelor's Degree in Environmental Design/Architecture University of Hawaii at Manoa ### High School Diploma Maryknoll School ## Contact & Social - LinkedIn: https://linkedin.com/in/cynthiamiao - Portfolio: https://www.cynthiamiao.com --- Source: https://flows.cv/cynthiamiaowang JSON Resume: https://flows.cv/cynthiamiaowang/resume.json Last updated: 2026-04-13