# Cynthia Mixon

> Lead Learning Experience Designer | Lead Instructional Designer | eLearning Developer | Learning Consultant | Military Spouse

Location: Nutley, New Jersey, United States
Profile: https://flows.cv/cynthiamixon

With a diverse background spanning education, technology, and photography, I bring a unique blend of creativity and technical acumen to the world of learning experience design. My passion lies in creating visually compelling and interactive content that not only captures attention but drives meaningful learning outcomes.

𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫:
- Design and develop eLearning, microlearning, VILT/ILT, infographics, and instructional videos
- Build clean, intuitive, multimedia-rich experiences using Storyline, Rise, Adobe Creative Suite, Synthesia, Wellsaidlabs, Camtasia, and Canva
- Manage multiple projects with clarity, communication, and a collaborative mindset
- Translate complex information into accessible, learner-centered solutions

𝐌𝐲 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡:
I love transforming ideas into meaningful learning experiences, whether for large organizations or small teams. My goal is always the same: create content that sparks curiosity, improves performance, and supports people at every stage of their growth.

𝐌𝐞𝐧𝐭𝐨𝐫𝐬𝐡𝐢𝐩 & 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐈𝐧𝐯𝐨𝐥𝐯𝐞𝐦𝐞𝐧𝐭:
Career Mentor: Supported 40+ professionals with resume reviews, interview prep, portfolio development, and career transitions
PTA Co-President: Apply design, organization, and leadership skills to support school events and fundraising efforts—collectively raising more than $150K over the past 2 years. 

These experiences reflect my commitment to education, professional development, and building communities that learn and thrive together.

𝐋𝐞𝐭'𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭: If you’re looking for a thoughtful, creative LXD with strong communication and a community-minded approach, I’d love to connect.

## Work Experience
### Lead Learning Experience Design Specialist @ Exact Sciences
Jan 2024 – Present

### Learning Experience Designer | Instructional Designer | eLearning Developer | Learning Consultant @ Exact Sciences
Jan 2021 – Jan 2024 | Remote
- Designed and developed Cybersecurity Awareness training from start to finish, resulting in a significant drop in phishing email clicks. Reduced the phishing rate to 1.5% among approximately 7,000 users, down from 6%.
- Works cross-functionally with SMEs and other teams to develop effective learning content in multiple delivery styles (includes eLearning, instructor-led, virtual instructor-led training, and blended learning content)
-Designs and develops knowledge and performance-based learning checks, and assessments to verify learning
- Orchestrates end-to-end project management for learning design initiatives, ensuring seamless execution and delivery within established timelines across multiple business unit
- Knowledge of instructional design theories and principles, ADDIE model, and Gagne's Nine Events of Instruction
- Strong skills in graphic design, multimedia content creation, and storyboarding

### Learning Experience Designer | Instructional Designer | eLearning Developer  | Learning Consultant @ Proactive Environmental Solutions, LLC
Jan 2021 – Jan 2021 | Remote
• Designed and developed new eLearning assets to support internal training and a customer certification program
• Translated instructional concepts into innovative, on-brand, interactive learning solutions; updating existing content and creating new content
• Work cross-functionally with SMEs and other teams to develop effective learning content in multiple delivery styles (includes online, classroom, virtual instructor-led training and blended learning content).
• Worked with stakeholders across the organization to identify learning needs for employees and customers
• Designed and developed knowledge and performance-based learning checks, and assessments, and other mechanisms/methods to verify learning

### Learning Experience Designer | eLearning Developer | Instructional Designer | Curriculum Developer @ Advocates In Action
Jan 2020 – Jan 2021 | Remote
• Functioned as the department leadership including the responsibilities of staffing, appraisals of direct reports, budgeting, and statistical reporting
• Kept the CEO & COO appraised of all departmental needs, increases, and potential risks
• Research, selected and implemented a new Learning Management System (LMS)
• Curriculum builds - Works closely with trainers to accurately define, design, develop and implement LMS curriculum builds to support role-based training
• Worked cross-functionally with SMEs and other teams to develop effective learning content in multiple delivery styles (includes online, classroom, virtual instructor-led training and blended learning content).
• Worked with stakeholders across the organization to identify learning needs for employees and customers
• Designed and developed knowledge and performance-based learning checks, and assessments, and other mechanisms/methods to verify learning
• Designed and developed new eLearning assets to support internal training and a customer certification program
• Translated instructional concepts into innovative, on-brand, interactive learning solutions; updating existing content and creating new content
• Performed administrative duties, as required, including leading the maintenance of content and training records and LMS management

### Instructional Designer | Curriculum Developer | Educator @ Mountain View Whisman School District
Jan 2017 – Jan 2020 | Mountain View, CA
• Developed and led training presentations for over 25 staff members on instructional design utilizing Microsoft PowerPoint and technology integration
• Corresponded with stakeholders weekly using educational technology, email, and newsletters
• Daily collection and analysis of data to guide and support client learning
• Heavily contributed as a valuable team member in the collaborations of curriculum development for department trainings.
• Developed and implemented a training strategies with corresponding curriculum to achieve organization’s goals
• Conducted performance gap analysis to assess current state and prioritize performance issues based on organizational goals
• Created and delivered high-impact presentations using multiple technology platforms, including Microsoft Excel and PowerPoint
• Collaborates daily with departments to plan curriculum, create and analyze both assessments and standards
• Developed curriculum and various training materials for diverse clients with specific learning needs, including learning disabilities and English as a second language
• Critically reflects on teaching pedagogy to develop as a professional educator, as well as seek professional feedback from mentors and administrators

### Reading Intervention Instructor @ Springboard Collaborative
Jan 2018 – Jan 2018 | San Jose, CA
• 76.1% of students met their reading growth goal, with 53.3% exceeding it
• Created and executed community needs assessments to analyze the resources and strengths available within the surrounding community
• Designed effective training resources to enhance performance
• Handled orientation presentations regarding strategic goals, objectives, and events
• Embedded effective learning strategies to support English Language Learners

### Trainer | Technical Support Specialist @ Apple
Jan 2014 – Jan 2015 | Remote
• Conducted needs assessments to identify team performance needs
• Self-managed and worked independently in a fast-paced, constantly changing environment
• Coached peers and developed learning solutions to drive team metrics
• Effective time management including the ability to multi-task, organize and prioritize
• Multitask across several systems and applications
• Analyze and resolve a variety of complex technical issues
• Consistently led the team in performance metrics 
• Customer focus and passion for support 
• Answer customers' questions and address problems and complaints in person and via phone
• Resolve customer complaints and concerns with strong verbal and negotiation skills. 
• Maintain composure and patience in the face of difficult customer situations.

### Technical Specialist @ Apple
Jan 2011 – Jan 2014 | Lake Grove, New York
• Assessed customers’ support needs, provided quick, efficient support solutions and developed strong, positive customer relationships
• Lead a variety of workshops including kids hour, product workshops, software-education, and teacher training utilizing all Apple products 
• Able to adjust my teaching style to individual skill levels for both employees and customers 
• Mentored team members to succeed and advance within the department and the company 
• Presented training information via role playing, simulations, and team exercises

### Studio Manager @ Robert Hooman Photography
Jan 2011 – Jan 2011 | Brooklyn, New York
•Managed all aspects of the photography studio, including social media, electronic/paper file systems, organization of equipment, and administrative duties

### Digital Imaging Specialist @ Best Buy
Jan 2004 – Jan 2011 | South Setauket, New York
• Cashier/maintained stock
• Consistently generated revenue by utilizing product knowledge and friendly sales techniques
• Mentored and trained new employees
• Supervised employees to ensure daily tasks were finished correctly

### Guest Art Teacher @ Boston Preparatory Public Charter School
Jan 2008 – Jan 2010 | Greater Boston Area
• Led photography & illustration workshops for clients
• Developed, implemented, & delivered a new art curriculum


## Education
### Master of Education (M.Ed.)
Grand Canyon University
Jan 2015 – Jan 2017

### Certificate in Corporate Instructional Design & eLearning Development
IDOL Academy

### CTEL Authorization/CLAD Certification
Brandman University
Jan 2019


## Contact & Social
- LinkedIn: https://linkedin.com/in/cynthia-mixon

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Source: https://flows.cv/cynthiamixon
JSON Resume: https://flows.cv/cynthiamixon/resume.json
Last updated: 2026-03-30