# Cynthia Ren > SWE @ Persona | CS BBA @ UWaterloo Location: United States, United States Profile: https://flows.cv/cynthiaren ## Work Experience ### Software Engineer @ Persona Jan 2023 – Present | San Francisco Bay Area ### Software Engineer @ Persona Jan 2022 – Jan 2022 | San Francisco, California, United States - Develops and maintains both Android and iOS SDKs to improve user experience in PII collection flows and increase client’s customer conversion rates while ensuring accuracy and security - Communicates directly with clients to support mobile integration & configuration and fulfills spontaneous feature requests for specific use cases - Identify and addresses accessibility gaps in Android SDK with TalkBack, dynamic font sizes, and haptic feedback support, as well as an automated testing pipeline for WCAG 2.0 certification ### Software Engineer @ University of Waterloo EcoCAR Team (UWAFT) Jan 2021 – Jan 2022 | Waterloo, Ontario, Canada - Software (AR) engineer on the Connected Software Team at UWAFT - Designed and built a cross-platform Unity AR mobile app that educates drivers of various advanced features in their vehicle to expedite the learning process with visual prompts and accessible videos - Used Vuforia’s image recognition models to generate interior feature targets in the vehicle ### Android SWE @ Wish Jan 2022 – Jan 2022 | Toronto, Ontario, Canada - Designed and developed a filterable product browsing API and Android interface that revitalizes Wish’s category discovery experience to improve user experience and retention - Conducted cross-platform experimentation to evaluate effectiveness of consumer incentive components - Implemented Android Homepage redesign with uniquely purposed browsing modules and enhanced data transparency that increased GMV by 7% ### Software Developer @ RBC Jan 2021 – Jan 2021 | Toronto, Ontario, Canada - Systematically upgraded application API frameworks and user interface across Online Banking web pages to accelerate page transition in user flow, improving user experience - Documented new DevOps pipeline to improve the release process efficiency while minimizing risk - Maintained backend framework in C and analyzed customer data to generate testing sandbox ### Front End Developer @ RewardOps Jan 2020 – Jan 2020 | Toronto, Canada Area - Implemented client-facing frontend features using Ember, JavaScript, HTML, and SCSS - Developed UI design system and developed a component library using Storybook, React, and TypeScript to both meet accessibility regulations and improve user experience - Employed TDD practices to ensure component functionality and integration with web page - Gained exposure to backend programming and testing in Ruby, Rails and Postgres ### Curriculum Designer @ DigitalEd Jan 2019 – Jan 2019 | Waterloo, Ontario - Designed prototype projects in Möbius with HTML, CSS, and Maple to achieve sales goals - Developed textbook content and authorized interactive, algorithmic questions ### Accounting Assistant @ Triple J Canada Consulting Inc. Jan 2017 – Jan 2017 | Ontario, Canada - 5 weeks as a high school coop at the firm - gained experience in preparing personal and corporate tax return as well as tax review cover letters, - calculated payroll remittance and bookkeeping for small businesses ## Education ### Bachelor of Science - BS in Bachelor of Business Administration - BBA, Computer Science and Business Administration University of Waterloo ## Contact & Social - LinkedIn: https://linkedin.com/in/rcyn - GitHub: https://github.com/RCyn --- Source: https://flows.cv/cynthiaren JSON Resume: https://flows.cv/cynthiaren/resume.json Last updated: 2026-03-29