# Cythera Carino

> Senior Product Designer @ Intuit | Employee experience design

Location: San Francisco, California, United States
Profile: https://flows.cv/cythera

## Work Experience
### Senior Product Designer @ Intuit
Jan 2022 – Present | San Francisco Bay Area
Project - GenAI

### Senior Product Designer @ Bank of the West
Jan 2021 – Jan 2022 | San Francisco Bay Area
Lead Product Designer for BOTW's Zelle Redesign and Online banking. Spearheaded the research, testing, and design of the Zelle flows. In charge of the end-to-end experience for Online Banking.

### Product Designer II @ Intuit
Jan 2020 – Jan 2021
I led the research, design, and testing for automation and machine learning features for our ProTax Connect Dashboard.

### Product Designer @ Empowerly
Jan 2019 – Jan 2020 | San Francisco Bay Area
May 2020 - July 2020
I worked on another contract project to improve the signup page and redesign the Student Portal’s essay editing tool. The project involved working with stakeholders across Empowerly to conduct need-finding, user pain points, heuristic review, and designing sketches, flow diagrams, wireframes, and mockups. I successfully redesign and completed the handoff of the Student Essay Tool within 2 sprints. 

August 2019 - January 2020
As a contract Product Designer, I worked on the student portal. My focus is on redesigning the time planner feature.  I was responsible for user research, interaction and visual design, prototyping, and user testing.

### User Experience Designer @ www.cytheracarino.com
Jan 2018 – Jan 2020
FirstPerson (UX/UI)
  •  Led the visual and interaction design for the client’s user journey for a pharmaceutical company.
  • Created the user journey for a touch screen interactive display.

Lyft (Presentation Designer)
  •  Spearheaded the redesign effort of the Drivers Hub Project by creating a compelling visual and digestible presentation for the Executive Team. 
  •  Designed and completed all visual components for the Exec meeting in 1 workday.
  •  Studied Lyft brand guidelines and style guide to create a presentation deck that was consistent with Lyft’s brand identity. 

DearBrightly (UX/UI)
  •  Assessed DearBrightly’s  skincare product discovery platform, how it works page and performed an analysis of their competitors to deliver and create a more streamlined flow to increase user engagement and significantly decrease support requests.
  •  Created storyboards,  user flows, and site maps to articulate screen flows effectively.
  •  Produced wireframes, interactive prototypes, and hi-fidelity visual designs.

APRL (UX/UI) 
  •  Discovered the user pain points and unmet needs by conducting guerilla user interviews and usability testings.
  •  Successfully communicated designs ideas to stakeholders and leaders by completing a competitive analysis and heuristic evaluations, creating storyboards, sketches, lo-fi to hi-fi wireframes, and an interactive prototype.

### Administrative Assistant/Employee Experience II @ Clover Health
Jan 2016 – Jan 2018 | San Francisco Bay Area
• Designed company initiatives by utilizing employee interviews, feedback, and deeply understanding the needs and expectations of all stakeholders in order to boost employee morale and productivity. 

• Assisted the Creative Team in building our Member Calendars by performing competitive analysis and supporting with copywriting. This project won an award in the 34th Annual Healthcare Advertising Awards.

• Oversaw, managed, and led projects (Tech classes and Star Quality Rating system) by working closely with other teams to ensure all objectives and timelines were met.

• Supported 6 Executive in Insurance Operations and Product Team by managing their calendar, travel schedule, expense reports, etc.

• Planned and executed 15+ team-building initiatives, all-hands meetings, and other special projects to support the company culture and employee morale.


## Education
### Bachelor's Degree in Marketing/Marketing Management, General
San Francisco State University

### Lowell High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/cytheracarino
- Portfolio: https://www.cytheracarino.com

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Source: https://flows.cv/cythera
JSON Resume: https://flows.cv/cythera/resume.json
Last updated: 2026-03-25