# Dang Mai

> Principal Engineer at Twilio

Location: Alameda, California, United States
Profile: https://flows.cv/dangmai

As an avid open source contributor, I create and maintain the most popular Apex code formatter - Prettier Apex - which has been adopted and recommended by Salesforce as part of their default Visual Studio Code set up. The project has been trusted by more than 15,000 open source projects (and many more proprietary ones) to maintain consistency among contributors.

## Work Experience
### Principal Engineer @ Twilio
Jan 2025 – Present

### Staff Engineer @ Twilio
Jan 2022 – Present

### Solutions Architect/Software Applications Manager @ Sevita
Jan 2019 – Jan 2022
• Orchestrated enterprise-wise system design patterns using cloud-native products. Led code reviews to ensure code quality and product scalability.
• Formalized and documented technical architecture for enterprise projects serving 65,000+ internal employees.
• Integrated 5 systems into unified mobile application with microservices, saving 3,000+ staff hours weekly.
• Managed team of 8 employees, consistently adding critical features to 5 different products in company’s portfolio.

### Principal Programmer Analyst @ Sevita
Jan 2018 – Jan 2019
• Standardized development team’s internal tooling with CI/CD pipelines, static analysis tools and linters.
• Partnered with multiple departments to produce internal workflow systems, generating $500,000+ in savings by automating labor intensive tasks.

### Programmer Analyst @ Sevita
Jan 2014 – Jan 2018
• Developed internal Electronic Health Record system, serving 50,000+ clients under HIPAA and SOX compliance.
• Spearheaded custom enterprise Incident Management system, serving 65,000+ employees.
• Innovated offline note taking capability for Direct Support Professionals with Anoto Smartpen integration.

### Salesforce Consultant @ Incarni Partners
Jan 2013 – Jan 2014
• Led multiple projects with clients in various industries: Education, Medical, Financial, Non-Profit.
• Integrated clients’ propriety system with Salesforce platform using different technology stacks, ranging from Excel macro, Salesforce Bulk API to custom REST and SOAP endpoints.
• Built reports and dashboards to forecast clients’ profitability and analyze possible optimizations in client’s processes.
• Utilized funnel analysis, A/B tests, regression tests and Search Engine Optimization strategies to optimize clients’ landing pages for better conversions.

### Foreign Direct Investment Intern @ Vietnam International Bank
Jan 2011 – Jan 2011
• Processed bank's transactions with FDI clients.
• Prepared presentations for internal team meetings.
• Collected and revised data about potential clients.

### Math Workshop Tutor @ Wittenberg University
Jan 2010 – Jan 2011 | Springfield, Ohio
• Tutored students in Math, Computer Science, and Economics.
• Built test questions to assess students’ understanding in these fields.

### Math and Computer Science Department Faculty Aide @ Wittenberg University
Jan 2009 – Jan 2011 | Springfield, Ohio
• Researched computer science algorithms/models
• Explored original methods of teaching computer science in class.
• Developed anti-plagiarism system for university exam auto grader.


## Education
### Master in Economics
Northeastern University

### Bachelor of Arts in Financial Economics, Computer Science
Wittenberg University


## Contact & Social
- LinkedIn: https://linkedin.com/in/dangmai
- Portfolio: http://dangmai.net
- GitHub: https://github.com/dangmai

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Source: https://flows.cv/dangmai
JSON Resume: https://flows.cv/dangmai/resume.json
Last updated: 2026-04-12