Technical Program Manager | $1M - 3M Program Delivery in AI & EdTech | PMP & AWS Solutions Architect Certified
I’m a Technical Program Manager with over eight years of experience guiding complex, cross-functional programs from early planning all the way through delivery.
Led the execution planning, prioritization, and delivery of a Spanish-language reading product projected to reach 1.5M+ students across the U.S. Collaborated with a senior architect to define the technical roadmap, incorporating input from product managers, designers, content teams, and executives.
Identified critical delivery risk by tracking sprint velocity against the annual timeline and escalated resource gaps to leadership — securing additional engineering headcount and scaling the team.
Facilitated architectural decisions for a legacy codebase refactor, translating complex dependencies into actionable plans. Proactively created onboarding documentation for incoming contractors, reducing ramp-up time by ~90%. Delivered the product on schedule.
Managed a 6-month technical bootcamp for a cohort of 30 women, tracking program health against historical completion benchmarks and achieving a 9% improvement in completion rate over prior cohorts. Identified retention risks through regular 1:1 check-ins and removed blockers by escalating resource needs to leadership.
Led partner engagement with international corporations including EY and Falabella, serving as the primary Laboratoria liaison — gathering business requirements, translating them into scoped MVP challenge briefs, and designing the execution plan for a multi-team hackathon with 3–4 teams delivering prototypes within a 4-day sprint.
Led a cross-departmental initiative to build an AI-powered employee expertise search tool ("Knowledge Locator"), coordinating across the Knowledge & Learning sector, IT, and HR to deliver an application serving 3,000+ bank employees. Managed 3 vendor relationships end-to-end, overseeing the bank's first serverless cloud deployment while navigating significant stakeholder resistance around cloud security and data governance.
Built the business case against a proposed IBM Watson enterprise acquisition, researching capabilities and presenting a cost-effective alternative architecture that saved the bank millions while meeting knowledge management objectives. Negotiated data access with HR stakeholders, defining acceptable usage policies to unblock the project while addressing security concerns.
Oversaw multiple AI/ML proof-of-concept initiatives, including a topic modeling solution using LDA and AWS Comprehend that informed a blog content restructuring and improved SEO. Refactored Smart Reader, a text analytics tool built by the Institute for the Future, migrating from Python 2 to 3 ahead of the January 2020 end-of-life deadline — making it the most visited tool in the Code for Development Catalog.
Education
2012 — 2014
Brandenburgische Technische Universität Cottbus-Senftenberg