● Directed a 10-person front-end team migrating 50+ legacy components into a modern Vue + TypeScript + Tailwind stack,

improving development velocity by 30% and reducing technical debt.

● Reduced open Jira bug backlog by 40% through weekly standups, sprint planning, and cross-team alignment.

● Delivered 25+ customer-facing features across a SaaS platform used by 200+ dealerships, driving a 25% improvement in

customer retention.

● Partnered with CSMs & PMs to resolve high-priority platform bugs, improving SLA compliance and reducing churn.

● Designed and shipped 20+ reusable Vue and TypeScript UI components following Atomic Design principles, reducing code

duplication by 35%.

● Embedded Stripo’s drag-and-drop email editor, boosting campaign creation efficiency and increasing monthly active users by

3,000.

● Adapt Jira and AGILE develop methods to manage issue/bug tracking.

● Modernized Orbee’s Express web pages with responsive Tailwind UIs, cutting bounce rates by 18%.

● Participated in company hackathons, delivering production-ready prototypes (e.g., Stripo integration) within 72 hours.

● Built client features for NADA Analytics SPA (React) used by 10,000+ auto dealers nationwide.

● Sole maintainer of 2 Android apps (Kotlin/Java), releasing monthly updates to 5,000+ active users.

● Researched and implemented NFC sensor reset feature, reducing QA cycle time by 20%

● Utilized Retrofit REST client to implement new API routes and fix old routes when updates were made to the backend.

● Refactored 20+ UI components to MVVM architecture, improving app stability and user experience scores.

● Quickly identifying and solving predicaments in various situations such as handling the overflow of students in the student section.

● Having knowledge or facts about event/game to be able to inform guest of what will be happening.

● Ensuring customer satisfaction to 600+ game visitors by accommodating any requests and/or answering questions guest may have.

● Enforcing constant communication between my coworkers and I to establish an organized and smooth work environment

● Working alongside 60+ security officials securing a 12-acre perimeter to ensure fans did not pass beyond a certain point

● Fulfilling the request of coaches and players (e.g. water, towels, etc.)

● Checking credentials and escorting 400+ fans, or player guests, on a day to day basis to their assigned viewing