Architected and Implemented Shared Workstation feature for customers to utilize TruU for authentication on Desktops used by multiple users.

Built Biometric Permissions system to enable customers to manage biometric use policies and allow users to manage their biometric permissions.

Implemented Access Badge based authentication to improve ease of access for digital resources

Advanced the unified digital and physical authentication solution for high profile clients by designing and creating integrations with multiple Physical Access Control technologies.

Supported varying customer SSO configurations by building customizable SAML 2.0 integration.

Provided self-service management of customer accounts to thousands of user by designing, building, and deploying the user portal.

Ensured highly available services for global distributed customers by utilizing a variety of AWS services, such as ECS, EC2, SNS, Cloudfront, S3, Secrets Manager, and Route 53

Languages/Frameworks:

Ensured user success by developing algorithm to determine watering scheduled based on NOAA data.

Improved user experience by providing agricultural knowledge in succinct, and easily consumable snippets

Revitalized gear rental process through writing and implementation of new contract

Oversaw management of backend of gear rental process through the creating, retrieving, updating, and deleting of rentable objects

Guided groups of Regis students in backcountry settings

Amplified service by educating clients on skills relating to the particular setting

Created, planned, and budgeted a new trip to improve client experience and program income

Implemented new inventory system for more accurate records of gear location

Recorded minutes for all staff meetings

Certified Wilderness First Responder by the National Outdoor Leadership School (NOLS)

Provided exemplary customer service in a high traffic area

Provided information to customers regarding Union Station

Oversaw the requisition of equipment and supplies for the shop

Certified by TIPS to serve alcohol