# Daniel Lau > Design @ Resmed Location: San Francisco Bay Area, United States Profile: https://flows.cv/daniellau With a Master's in Human-Computer Interaction & Design and over nine years of experience in product design at Intuitive Surgical and Johnson & Johnson, I specialize in crafting intuitive and impactful experiences across complex domains. My career began in front-end engineering, where I built a strong foundation in HTML, CSS, and JavaScript over 3.5 years, giving me a unique ability to bridge design and development seamlessly. Throughout my career, I’ve designed for a wide range of interfaces, from mission-critical surgical robotics systems to mobile apps and SaaS platforms. I thrive in complex problem spaces, translating intricate workflows into user-centered solutions that enhance efficiency, usability, and outcomes. My experience in healthcare and enterprise design has honed my ability to work within regulatory constraints while still pushing for innovation. I bring a systems-thinking approach to my work, ensuring that every design decision aligns with both user needs and business goals. Whether designing for the operating room or a digital workspace, I excel at collaborating cross-functionally to drive clarity, consistency, and impact at scale. ## Work Experience ### Senior User Experience Designer @ Resmed Jan 2025 – Present ### Senior User Experience Designer @ Johnson & Johnson Jan 2021 – Jan 2025 Product design on MONARCH™ Platform, Bronchoscopy and Urology ### Senior User Experience Designer @ Altais Jan 2020 – Jan 2021 | Oakland, California, United States ### UX Designer II @ Intuitive Jan 2018 – Jan 2020 | Sunnyvale, California ➣ Designed and launched an online learning management system for surgeons, robotic coordinators, operating room staff, first assists, surgical fellows, and other healthcare professionals ➣ Conducted usability tests and user interviews with surgeons and robotic coordinators to validate effectiveness of the new application ➣ Strategized product roadmap for the next few years to include features such as hospital learning management and clinical video portal ➣ Within 5 months, over 26,000 unique learners & 3,300 hospitals logged into the new learning management system with 191,000 courses completed and 30,000 certificates issued ### UX Designer @ Intuitive Jan 2016 – Jan 2018 | Sunnyvale, California ➣ Field Service Engineer App (mobile) - designed an innovative Field Service mobile app for field service engineers to manage the full lifecycle of hospital service requests including tracking orders, inventory, and history ➣ ServiceNow Project (web) - helped solution, design, test, and implement ServiceNow at Intuitive Surgical. Helped improve usability through UX research ➣ Design System App (web) - worked with a third party company to bring UI/UX standards to Intuitive Surgical. Launched a style guide website and code repository for the entire company to use. ➣ Portfolio Playbook App (web) - worked with the PMO group to put together a website that provides a guide for how all IT projects should be run. ➣ Room Finder App (web) - designed, architected, and launched a web application that allows employees to find conference rooms across all of our campuses. ➣ How To App (web) - designed, built, and launched a tutorial website to help improve self service IT support ### IT Applications Intern @ Intuitive Surgical Jan 2015 – Jan 2015 | Sunnyvale, CA ### Frontend Engineer @ Bethel Media Jan 2010 – Jan 2014 ## Education ### Master's degree in Human-Computer Interaction and Design UC Irvine ### Bachelor's Degree in Management Information Systems, General California State University, Chico ## Contact & Social - LinkedIn: https://linkedin.com/in/daniel-lau --- Source: https://flows.cv/daniellau JSON Resume: https://flows.cv/daniellau/resume.json Last updated: 2026-04-13