# Danielle Gaoiran

> CX Solutions Engineer

Location: United States, United States
Profile: https://flows.cv/daniellegaoiran

My career encompasses a rich background in Customer Experience and Operations for B2B & B2C SaaS. 

With a strong aptitude for technical support, I bring a unique perspective to customer-centric teams as an exceptional communicator and performer in the post-sales experience. Learning has always served as a catalyst for my professional (and personal) growth, enabling me to navigate comfortably through challenges and ambiguity. 

What I’ve come to appreciate most about supporting a product is the exposure to complex problems, the opportunity to deliver creative solutions, and the responsibility given to advocate for the customer.

## Work Experience
### Customer Support Solutions Engineer @ Brandfolder by Smartsheet
Jan 2022 – Present

### Customer Success Operations Lead @ Zentist
Jan 2021 – Jan 2022

### Customer Support Specialist @ Zentist
Jan 2020 – Jan 2021 | San Francisco Bay Area

### Fleet Operations Lead @ Getaround
Jan 2018 – Jan 2020

### Rental Management Coordinator @ Enterprise Holdings
Jan 2017 – Jan 2018 | San Ramon, CA

### Management Trainee / Management Assistant @ Enterprise Rent-A-Car
Jan 2016 – Jan 2017 | San Francisco Bay Area

### Social Services Intern @ The Care Center of Honolulu
Jan 2015 – Jan 2015 | Honolulu, HI


## Education
### Bachelor of Science - BS in Psychology
Kansas State University

### Software Development
Coding Dojo

### Psychology
University of Hawaii-West Oahu


## Contact & Social
- LinkedIn: https://linkedin.com/in/danielle-gaoiran

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Source: https://flows.cv/daniellegaoiran
JSON Resume: https://flows.cv/daniellegaoiran/resume.json
Last updated: 2026-03-29