2022 — NowCapital OneProduct Design Manager

2022 — Now

Leading the design of Assistance experiences across the Capital One mobile app.

2020 — 2022Capital OnePrincipal Product Designer

2020 — 2022

San Francisco, California, United States

Collaborated with designers, engineers, product managers, and stakeholders to deliver a personalized platform that makes it easier for associates to publish, manage, find, and use data at Capital One.

2019 — 2020Capital OneSenior Product Designer

2019 — 2020

San Francisco, California, United States

2017 — 2019Capital OneProduct Designer

2017 — 2019

San Francisco, California, United States

Redesigned the Capital One Café website to reflect the welcoming café experience and help drive financial empowerment in local communities.

Collaborated in cross-functional team with product, engineering, and design on end-to-end product delivery journey.

Conducted research and usability testing of concepts to radically simplify the information architecture and overall experience.

Built a responsive HTML/CSS prototype of the final experience.

Presented to senior leadership and launched redesigned website, resulting in a lower bounce rate and more event and program sign-ups.

2016 — 2016Capital OneProduct Design Intern

2016 — 2016

San Francisco, CA

Created wireframes, high-fidelity mockups, and interactive prototypes for the Spark Pay (POS system) Android app to optimize checkout experience and integrate money management.

Contributed to ideation and branding concepts for iOS/Android mobile banking app.

Collaborated with product managers and other designers on research, strategy, ideation, design, and testing of new product concepts.

Generated ideas and interactive prototypes anchored in research insights, subject knowledge, technology requirements, and business goals.

Education

University of California, Berkeley

Experience+

Education

Bachelor's Degree