A life insurance startup promoting accessible and customizable insurance plans. Amplify aims to democratize life insurance products traditionally reserved for the wealthiest.
•Rapidly developed and shipped quality software solutions in a fast-paced environment with constantly changing product requirements
•Required to be a jack-of-all-trades in a small engineering team
•Acted as the engineering team lead for our internal facing agent portal, working closely with the product team to construct systems and tools to support insurance agents and processes.
•Developed and supported a front-end, customer-facing application constructed from Next.js, React, and Redux.
•Designed, maintained, and troubleshooted a back-end serverless stack of AWS services including Lambda, API Gateway (REST), ECS, DynamoDB (NoSQL), RDS (SQL), Elasticache, and Route 53.
•Led cross-functional efforts with product, sales, rev-ops, and marketing teams to deliver custom solutions that reduce bottlenecks and improve team member workflows and efficiency
•Collaborated with the rev-ops team to develop a custom lead distribution algorithm, increasing lead processing efficiency by over 50% and reducing need for manual intervention.
•Received “Amplifier of the Month” honors for lead distribution efforts.
•Constructed a Microsoft Azure AI-powered assistant specialized in life insurance concepts to facilitate personalized conversations between agents and clients.
•Integrated agent and customer portals with CRM and data aggregation services like HubSpot, Mixpanel, and Google Analytics to facilitate sales processes and data analysis.