Serve as a trusted subject-matter expert for operational and technical guidance, developing expertise across a broad range of systems (Box, HubSpot, Google Workspace, Stripe, custom client/partner tools etc.)

Share specialized knowledge with engineering and ops teams to reduce manual work, prevent repeated errors, and accelerate automation

Facilitate leadership alignment on values, goals, and target market decisions through EOS sessions

Run automated pre-compliance checks, saving dozens of hours of manual compliance work per month

Build APIs from the ground up to handle file uploads via file data or file paths, using ts-rest and contract-based endpoints

Add features modularly and defensively (detailed error handling, file size limits, separation of concerns etc.)

Set up and customize a client-facing tech request system in HubSpot, including writing custom JavaScript for one-click ticket closure and UX Likert rating directly from emails

Maintain and extend a .csv-based OFAC screening script used for compliance checks

Stack: NestJS, Express, TypeScript, JavaScript, Python

Implemented email functionality and built backend logic to handle password resets, account creation confirmations, and appointment notifications

Updated and converted portions of the codebase to TypeScript to improve reliability and reduce runtime errors

Stack: Node, Express, Typescript, MySQL

Trained and mentored a team of junior scholars and editors, resolving an editorial bottleneck and allowing output to grow by ~50%

Conducted complex Bible research and communicated results in a clear and relatable manner through video and podcast scripts, effectively engaging audiences from diverse backgrounds

Collaborated in the successful launch of two new products, serving as lead writer/editor

Researched, wrote and/or edited ~50 podcasts and videos

Effectively leveraged collaboration with fellow writers to increase our collective output by >25%

Successfully picked up new skills quickly, including audio recording/narration, audio editing and directing