# Daniel M. > UX Design Consultant | UX Research, Design Systems, Stakeholder Management | Enterprise B2B SaaS Location: San Francisco, California, United States Profile: https://flows.cv/danielm1 I design enterprise software that people actually want to use. For example, at Improving, a Fortune 500 software consultancy, I led UX for a B2B SaaS platform redesign that drove a 40k user increase and 21% growth in annual recurring revenue. With 8+ years in UX across SaaS platforms, Fortune 500 consulting, and B2B product design, I specialize in translating complex business problems into clean, scalable experiences. I'm a UX designer who thinks like a consultant meaning I ask why before I ask how, and I care as much about the business outcome as the experience. What I bring to a consultancy: → End-to-end design ownership, from research to shipped product → Design systems that cut delivery time from 8 weeks to 1 → Stakeholder alignment across product, engineering, and executive teams → DesignOps practices that measurably improve team output I'm also the person teams call when a project has gone sideways. I've been brought into engagements mid-stream to realign stakeholders, rebuild process, and get to a good outcome. That's where I do some of my best work. "Daniel consistently produces excellent solutions to complex design problems while balancing the needs of stakeholders, users, partners, and resellers." — UX Director, Zix If you're building a design practice that serves enterprise clients and needs someone who can lead projects, mentor designers, and speak the language of business outcomes — let's talk. ## Work Experience ### UX Design Consultant @ Unknown Jan 2023 – Present | San Francisco, California, United States Independent consulting in 2023 is a different practice than it was five years ago. The craft fundamentals haven't changed — research, systems thinking, stakeholder alignment — but AI has expanded what's possible in ways that require a different kind of creative thinking. The canvas is bigger, the palette wider, and the old constraints that used to shape decisions aren't always there anymore. I've spent this chapter learning to work with that ambiguity — prototyping faster, exploring further, and helping clients understand what's newly possible without losing sight of what actually serves their users. Selected clients: Scoreboard AI, Pixly AI, Lykas Financial, OpenDoor Legal, NewVoters.org, Push Dance Co. Key results: - Grew feature adoption 18% mapping user journeys for fintech, AI, and SaaS products - Accelerated design delivery 3x integrating AI-augmented workflows using Cursor and Lovable - Boosted conversion rates 9% through heuristic evaluations and usability audits - Drove 12x increase in user productivity through iterative AI-capability prototyping ### Senior UX Designer @ Climate Jan 2021 – Jan 2023 | San Francisco, California, United States Stockell embedded me inside Climate LLC to design AgTech software for working farmers — people who would rely on this product every single day for the next decade. That scope changes how you think about every decision. There's no room for friction, confusion, or unnecessary complexity when the software has to earn a place in someone's daily life long-term. Key results: - Delivered a 4/5 star-rated carbon credit app by leading end-to-end product vision - Decreased churn 6% by uncovering critical pain points through user acceptance testing - Cut project timelines from 3 months to 1 with reusable service blueprints and user flows ### UX Consultant @ Improving Jan 2018 – Jan 2021 | Dallas/Fort Worth Area Improving is a digital services consultancy that embeds designers inside Fortune 500 companies. The real challenge wasn't the design work — it was earning the right to influence decisions and shifting from executor to trusted advisor. For six months I led a Scrum team of designers, shifting how the team collaborated and delivered — more often, faster, and with better alignment to client expectations. Key results: - Drove 40k new users and 21% ARR growth redesigning a B2B SaaS platform - Cut delivery from 8 weeks to 1 building a scalable design system - Launched a community app with 1k+ users and a 4.3-star rating ### Associate – Creative @ FreemanXP Jan 2013 – Jan 2018 | Dallas/Fort Worth Area FreemanXP is a global experiential agency where the creative challenge isn't coming up with ideas — it's coming up with the right ideas for a brand you met last week. Every engagement meant rapidly absorbing a new brand's voice, goals, and constraints, then producing work that felt native to them, not generic. Key results: - Generated $500k+ in revenue contributing to pitch decks that secured high-profile accounts - Boosted audience engagement 17% delivering immersive digital experiences for global brands - Drove stakeholder alignment through wireframes, prototypes, and design assets ### Web Designer @ The Old State Jan 2012 – Jan 2013 | Dallas/Fort Worth Area The Old State was a small agency where junior designers got handed real responsibility fast. There was a senior layer, but they trusted me with direct client interaction early — presenting work, fielding feedback, learning to translate what a client said they wanted into what would actually work for their business. Key results: - Increased site traffic 14% designing responsive websites for agency clients - Delivered projects on time and within budget through close client partnership and clear documentation ### 3D Generalist @ RealPage, Inc. Jan 2008 – Jan 2012 | Carrollton, TX RealPage was where I first built something from nothing. As one of the first people in this role, there was no process, no quality bar, no workflow to inherit. I set all of it — the standards, the tools, the output expectations, the delivery cadence. Key results: - Drove 30% increase in user engagement by improving property visualization - Cut delivery time 75%, saving an average of 32 hours per project - Generated $200k in additional revenue leading development of new product lines ## Education ### Bachelor of Fine Arts - BFA in Media Arts and Animation The Art Institutes ### Akimbo Certificate Granted in The Bootstrapper's Workshop Seth Godin's Akimbo Workshops ### SBE Certificate Granted in Small Business Essentials Seth Godin's Akimbo Workshops ## Contact & Social - LinkedIn: https://linkedin.com/in/designemissary - Portfolio: https://designerdan.github.io --- Source: https://flows.cv/danielm1 JSON Resume: https://flows.cv/danielm1/resume.json Last updated: 2026-04-13