•Used agile methodology to manage end to end release cycle of Admin Assistant 3.0, a macOS application.
•Crafted the UX of a new CLI tool that reduced application upload time by 50%+ and integrated the top two feature requests.
•Drafted product/technical requirements and a problem-driven roadmap after conducting user research including a survey and exploratory/usability interviews with customers.
•Created technical requirements and documentation, user flows, and wireframes in collaboration with a cross-functional team of designers, engineers, and other product managers.
•Wrote user stories and acceptance criteria during sprints using JIRA.
•Developed custom profile configurations utilizing Apple APIs and JavaScript.