# Danilo Radovic

> Software Developer Engineer at Amazon Music

Location: San Francisco, California, United States
Profile: https://flows.cv/daniloradovic

## Work Experience
### Software Development Engineer @ Amazon
Jan 2020 – Present | San Francisco Bay Area
[Current] SDE II - Amazon Music Retention
[Previous] SDE I Team Lead - Amazon Music Partnerships

Tech stack: 
    - Java, Javascript/Typescript GraphQL, HTML, CSS, Postgres/SQL, Scala.
    - Frameworks & Common Libraries: React, NextJS, Spring, Guice, Tailwind.

Operations: 
    - Handling customer-facing tickets, monitoring API health, addressing infrastructure issues during on-call. Adhering to 5 minute SLA for high severity tickets.
    - Subject Matter Expert for Amazon Music help pages.
    - Implemented several scripts/browser plugins to automate manual tasks (e.g. ssh-ing into several hosts to query logs at once).

Full stack projects:
    - Implemented UI, emails, and APIs to enable pausing and resuming of subscriptions.
    - Implemented UI and APIs to enable third party Music promotional signups, including partnership with Disney+.
    - Responsible for maintaining existing subscriptions products and creating new signup opportunities through third parties.
    - Designed and implemented 2-click cancellation in mobile apps to meet German regulations.

Back end projects:
    - Designed and implemented Cash Back through third party partners after subscription signup.
    - Designed and implemented bounty payments to third parties for driving successful paid subscription signups. 
    - Modeling and implementation of GraphQL queries and mutations in Typescript.

Design and Architecture: 
    - Routinely leading project designs, implementation, and reviews.
    - Identifying alternate solutions and arguing pros/cons.
    - Focus on performance, latency, TPS.
    - Focus on customer retention, compliance, and Customer Obsession.

Documentation: 
    - Passionate about knowledge sharing as means of improving systems understanding and unblocking devs for technical tasks.
    - Enabled successful transition of Partnerships ownership to a new dev team. Led onboarding, compiled domain documentation, and conducted knowledge transfers.

### Student Technician @ Residential Networks - UC Santa Cruz
Jan 2019 – Jan 2019
Technical support for UC Santa Cruz staff and students. Troubleshooted routers and resolving client issues with the residential wireless and wired networks.

### Instructor @ Coding4Youth
Jan 2016 – Jan 2016 | Cupertino, California

### Instructor @ Green Apples Education
Jan 2016 – Jan 2016 | Cupertino, California


## Education
### Bachelor of Science (B.S.) in Computer Science
University of California, Santa Cruz
Jan 2016 – Jan 2019

### Cupertino High School
Jan 2012 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/danilo-radovic-30393a126

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Source: https://flows.cv/daniloradovic
JSON Resume: https://flows.cv/daniloradovic/resume.json
Last updated: 2026-03-22