• Architected and implemented an AI Skills Orchestrator powering agentic authoring and QA workflows, reducing content authoring time by 60%+ through automated drafting and validation.

• Built and deployed an enterprise-scale RAG platform for global customer support, designing retrieval architecture with Weaviate, Redis, Haystack, and reranking to improve resolution efficiency by ~60% and reduce support costs.

• Owned a large-scale product data integration pipeline processing 500K+ product records and 100K+ daily deltas across four APIs into Elasticsearch, improving consistency, tripling query performance, and reducing manual operations by ~40%.

• Led migration of a global partner locator from Lucidworks to Elasticsearch, redesigning indexing strategy and integrating Azure Maps for geospatial recommendations, cutting latency by over 50%.

• Co-developed a behavior-driven recommendation module in Adobe Experience Manager (AEM), improving CTR by ~40% and increasing engagement across technical documentation and solution pages.

• Productionized backend systems with fault-tolerant patterns including retries, fallbacks, observability, schema evolution, and idempotent ETL workflows.