Envisioned and launched multiple enterprise SaaS innovation platforms with global teams of product managers, developers, researchers, and content strategists at EY.

Led design innovation and research for financial CRM platforms and AI-powered enterprise SaaS tools, creating 1-3 year product roadmaps, personas, journey maps, and end-to-end clickable prototypes to visualize future platform functionalities.

Led product deployment of life insurance and financial dashboard features, responsive public sites, comprehensive design systems, and data visualization guidelines using WordPress and Adobe AEM;

Conducted qualitative research on remote learning behavioral change of students in the USA and designed and prototyped tablet features for Samsung’s next-generation products and services with consultants and technologists.

Created the annual IRC research report and condensed research data into visual infographics and data visualizations to deliver impactful research outcomes and communicate findings with founders and investors.

Redesigned the text-heavy email format of UBCfyi into a visually appealing e-newsletter and a student life blog.

Developed a sleep/wake behavior app for parents of children with neurodevelopmental conditions, with clients and investigators from the BC Children’s Hospital Research Institute and Simon Fraser University. The final design was presented and published on PervasiveHealth 2018.

Designed an infant safety monitoring device and a compatible app that monitors babies’ vitals and the surrounding environment.