• Created a QA Team and has led the overall QA processes for all UI-related AI products encompassing MediaCAT Sync, Translate, Dub, GTS Pro (Editor), EventCAT, and the XL8 website while also coordinating comprehensive QA testing with the Frontend team.

• Identified, documented, and addressed over 300 bugs, usability enhancements, specific QA-related feature requests and UX flow issues across XL8 platforms and features through collaboration with frontend, backend, research, and product teams to iteratively improve product quality.

• Utilized Jira, Shortcut software, and Notion platforms to track and update bug reports and enhancement requests, ensuring clear communication and resolution tracking.

• Collaborated with sales team and external stakeholders to ensure accurate post-editing of subtitles for over 80 videos, while also developing and maintaining a comprehensive user manual handbook for XL8 MediaCAT, enhancing product understanding and usability for the sales team.

• Played a role alongside co-founders and founding members, coordinating task updates, insights sharing, ownership assignment, early market research, customer needs identification, and challenges resolution for XL8 machine translation and Speech-To-Text services integrated into the MediaCAT Platform, achieving over 75% translation accuracy for clients.

• Oversaw and managed the iteration of XL8's initial website, collaborating closely with external designers to ensure optimal implementation.

• Provided tutorial and support to the sales team on effectively demonstrating and selling XL8 services to prospects.

• Conducted interviews and successfully onboarded new backend and frontend team members, fostering and contributing a culture of innovation and collaboration to the growth and cohesion of the XL8 team.

• Designed user experiences for Skava's E-commerce platform, encompassing both B2B and B2C Store Front Platforms, as well as the Admin Platform.

• Developed user flows, wireframes, mockups, prototypes, and implemented visual quality assurance measures to maintain design consistency and usability standards across various platforms, guiding the design and development process.

• Collaborated closely with cross-functional teams, including the creative director, product managers, designers, engineers, and project managers, to ensure alignment and delivery of final products.