# Daphne Lee > Software Engineer | UX Location: New York, New York, United States Profile: https://flows.cv/daphnelee I’m a frontend engineer passionate about crafting inclusive, seamless user experiences. I do this by simplifying complex technical challenges and building scalable platforms. My collaborative and practical approach leads to projects that are both intuitive for users and a joy to develop. Whether it’s refining interfaces or improving team workflows, I focus on achieving meaningful outcomes for both users and businesses. ## Work Experience ### Software Engineer @ IBM Jan 2025 – Present ### Software Engineer @ HashiCorp Jan 2024 – Present Identity and Access Management on the HashiCorp Cloud Platform ### Brand Ambassador @ JBC Jan 2024 – Present | New York City Metropolitan Area I freelance as a brand ambassador for fun. It’s a hands-on change from remote work, allowing me to connect with people in lively, in-person settings. • Facilitate registration and provide support for guests and executives at high-profile events. • Engage attendees through interactive activities, energizing fan spaces and managing event flow. • Support operations and concierge services to ensure a seamless experience for guests across global conferences, shows, and industry summits. ### Software Engineer @ VTS Jan 2020 – Jan 2023 Teams: Inquiry to Lease, Design System, Platform Experience, Front End • Built VTS’ first design system and established UX principles for a visually cohesive and scalable brand. - Created reusable components and interactive configuration pages. Also implemented key foundational elements like color, typography, and icons. - Streamlined integration processes by maintaining 3 internal libraries: tailwind-presets, style-dictionary (semantic design tokens), and components. - Actively documented best practices and usage guidelines to facilitate adoption. • Led the migration from Highcharts to Chart.js, resulting in $120k annual cost savings and improved onboarding. Conducted detailed evaluations of 3 charting libraries to determine which best meets data visualization needs. • Revamped 47 filters and implemented unit and integration tests with Jest & RTL. • Redesigned the navigation UI, reducing navigation elements by 25% and boosting discoverability for 45k users. ### Software Engineer - Teaching Fellow @ The Grace Hopper Program at Fullstack Academy Jan 2019 – Jan 2020 • Led software engineering teams as a technical mentor and agile project manager to successfully complete project sprints. • Mentored 37 students on data structures, algorithms, and debugging strategies. • Conducted coding interviews in JS & Python to assess candidates on computer science fundamentals. ### User Researcher, CX @ Blink Health Jan 2018 – Jan 2019 • Screened 250 participants and led user interviews to evaluate individuals’ behaviors, test assumptions, and identify pain points to improve services and ship new products. • Resolved 300+ inquiries from doctors, pharmacies, and patients. ### Project Manager | Design, Monitoring & Evaluation @ World Vision Jan 2016 – Jan 2018 World Vision is a humanitarian, development and advocacy organization with nearly 40,000 staff working in 100 countries around the world to overcome poverty, inequality and injustice. • Assessed 11 evaluation reports to strategically allocate resources to 5-year projects in 14 countries, focusing on child protection, nutrition, food security, and WASH (water, sanitation, and hygiene). ### English Instructor @ Ameson Education and Cultural Exchange Foundation Jan 2014 – Jan 2015 • Designed one full academic year English proficiency curriculum for 900+ high school students, and fostered mutual understanding through cultural exchange. • Recipient of the Ameson Outstanding Ambassador Award. ### Research Scholar - Data Analyst @ Commonpoint Queens Jan 2014 – Jan 2014 • Configured the Senior Tracking, Analysis, and Reporting System (STARS) to streamline data retrieval for 160 older adults, resulting in efficient storage of survey results and centralized electronic record management of personal health information. • Conducted organized home visits in NORC designated areas as a key component of the Health Indicators Initiative led by the United Hospital Fund, effectively assessing the communities' current health status. ### Gastroesophageal Reflux Disease Research Assistant @ Binghamton University Jan 2013 – Jan 2014 • Conducted clinical trials to examine the effect of a low-glycemic index diet plan for treating patients with Gastroesophageal Reflux Disease. ### Nutritional Science Teaching Assistant @ Binghamton University Jan 2013 – Jan 2013 ### Nutrition and Fitness Peer Educator @ Binghamton University Jan 2013 – Jan 2013 ### Patient Experience Intern @ New York-Presbyterian Hospital Jan 2013 – Jan 2013 • Surveyed patients on floor rounds to maintain high quality care, and provided action-oriented recommendations to further develop materials and practices. • Handled inquiries related to hospital treatment and assessed patient satisfaction. ### Pharmacy Technician @ Dr. Garabed A. Fattal Community Clinic Jan 2012 – Jan 2013 • Maintained inventory control and logged sample drugs to enforce neatness and accuracy in dispensing medications. • Filled prescriptions and detailed proper medication use to ensure patients’ full understanding. ### Project Manager @ American Cancer Society Jan 2012 – Jan 2012 • Supervised a 15 member team through projects on Hepatitis B education, Making Strides Against Breast Cancer and Keep Flushing Clean awareness campaigns. • Fundraised over $1700 for Making Strides Against Breast Cancer. • Facilitated the “Hepatitis B Workshop” to at-risk populations on World Hepatitis Day. ## Education ### Computer Software Engineering Fullstack Academy ### Master of Science - MS in Public Health Taipei Medical University ### Bachelor of Science (B.S.) in Cell/Cellular and Molecular Biology Binghamton University ### Chinese Language and Literature National Cheng Kung University ## Contact & Social - LinkedIn: https://linkedin.com/in/daphnelee3 --- Source: https://flows.cv/daphnelee JSON Resume: https://flows.cv/daphnelee/resume.json Last updated: 2026-04-13