Gladly is a team of successful entrepreneurs crafting a modern customer support experience for today’s mobile, social, always connected consumer.
We recognized that the tools and technologies that companies use today are all decades old, and launched before the iPhone, SMS, social media and modern messaging apps.
So we brought together a team with experience in building global enterprise applications and deep domain expertise in CRM and security to reinvent the way companies communicate with customers.
We understand the needs of today's contact center, and we have a proven track record of delivering software that scales worldwide, is secure, and provides a world-class customer service experience.
Technologies include Javascript (ES6), Go, Docker, AWS, Kubernetes, CoreOS, Kaffka