# Daren Desjardins

> Software Engineer Fellow

Location: San Francisco, California, United States
Profile: https://flows.cv/darendesjardins

An experienced full stack engineer with a passion for culture, quality, and the customer, that enjoys working in a colloborative environment

## Work Experience
### Software Engineer Fellow @ Gladly, Inc.
Jan 2014 – Present | San Francisco Bay Area
Gladly is a team of successful entrepreneurs crafting a modern customer support experience for today’s mobile, social, always connected consumer.

We recognized that the tools and technologies that companies use today are all decades old, and launched before the iPhone, SMS, social media and modern messaging apps.

So we brought together a team with experience in building global enterprise applications and deep domain expertise in CRM and security to reinvent the way companies communicate with customers.

We understand the needs of today's contact center, and we have a proven track record of delivering software that scales worldwide, is secure, and provides a world-class customer service experience.


Technologies include Javascript (ES6), Go, Docker, AWS, Kubernetes, CoreOS, Kaffka

### Principal iOS Engineer @ Lookout
Jan 2012 – Jan 2014
Principal Software Engineer for the iOS team.

### Senior Engineer @ Pipewise
Jan 2012 – Jan 2012
Developing an innovative CRM solution which provides analytics, customer lifecycle management, and marketing automation for E-Commerce companies.

Architecture consisted of a SPA front-end using Backbone backed by a Rails server using a RESTful API, with MongoDB for storage. Developed using TDD/BDD practices. All infrastructure was hosted.

Technologies included Rails/RSpec, Resque, MongoDB, Redis, CoffeeScript/Jasmine, Backbone.js, JQuery, Nginx, Passenger, Chef, Statsd

### Senior Principal Software Engineer @ Symantec DLP (Vontu)
Jan 2007 – Jan 2012
As Senior Principal, oversaw the technical direction of the detection server and agent platforms

Key projects included:
- Building a framework that allowed customers to create their own policy rules based on DLP concepts
- Designing extensible rules engine for DLP agent
- Planning the vision for the Detection platform
- Championing unit testing and TDD

Principal technologies included: Java, Spring, C++, Boost, Oracle

### Senior Engineer @ Vontu
Jan 2006 – Jan 2007
Led development for Vontu’s DLP Enforce platform, which  provided Vontu customers a unified UI for policy management, reporting, remediation and detection server management. 

Key projects included:
- building an API for integrating with the DLP reporting platofrm
- extending the framework to support dynamic reporting, and data correlation

Principal technologies included: Java, Oracle, Struts, Tomcat

### Senior Consultant @ Wells Fargo
Jan 2005 – Jan 2006
Development for Wells Fargo‘s Internet Bill Payment System,  which provides online banking customers the ability to pay bills on-demand. Included mentoring on Scrum and TDD

### Senior Developer @ Stabilia
Jan 2003 – Jan 2005

### Senior Consultant @ Information Sciences Institute
Jan 2002 – Jan 2002

### Senior Consultant @ iRise
Jan 2000 – Jan 2002

### Developer @ Bowne Internet
Jan 1998 – Jan 1998

### Developer @ Quadravision
Jan 1997 – Jan 1997

### Developer @ Canadian Imperial Bank Of Commerce
Jan 1997 – Jan 1997

### Developer @ Canadian Imperial Bank Of Commerce
Jan 1996 – Jan 1996


## Education
### University of Waterloo - St. Jerome's University

### Bachelor of Mathematics in Honours Computer Science
University of Waterloo


## Contact & Social
- LinkedIn: https://linkedin.com/in/darendesjardins
- GitHub: https://github.com/darend

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Source: https://flows.cv/darendesjardins
JSON Resume: https://flows.cv/darendesjardins/resume.json
Last updated: 2026-04-11