# Darren Calhoun > Video Network Operations Center Engineer at IVCi, LLC Location: San Francisco Bay Area, United States Profile: https://flows.cv/darrencalhoun Results oriented with 20 years of experience within the Visual and Unified Collaboration markets. Customer focused consultative technical sales advisor with the ability to build relationships at various levels within an organization while defining solutions consistent with the various needs of each respective stakeholder, in alignment with their specific business goals. Goals include holding an engineering role within an organization focused on providing innovative best of breed differentiated solutions to current and potential customers. Specialties: • Customer Centricity • Consultative Selling • Project Management • Revenue Growth • Channel Partner Development • Telepresence, Videoconferencing, and Infrastructure • Voice Solutions • Microsoft Lync Architecture and Design • IBM Sametime • H.323 • SIP • Competitive Intelligence Analysis ## Work Experience ### VNOC Engineer @ IVCi Jan 2022 – Present | California, United States ### AV Service Engineer Onsite @ SKC Communications Jan 2019 – Jan 2022 | San Francisco Bay Area ### Collaboration Solutions Engineer @ Formerly Known as GBH Communications Jan 2015 – Jan 2018 | San Francisco Bay Area ### Customer Support Engineer @ Vidyo Jan 2013 – Jan 2014 ### Enterprise & Public Sector - Collaboration Solutions Engineer @ AVI-SPL Jan 2013 – Jan 2013 | Northern California, Pacific Northwest, and Western Canada With greater emphasis on Unified Collaborative Communications, AVI-SPL has increased our Cisco and Polycom practices to include WebEx, Jabber, and MS Lync. The CSE team leads sales efforts as we meld the Collaborative Technologies into more traditional AV integration projects. We're also involved in the development of the relationships with our Collaboration Solutions partners in that we create opportunities for training, account mapping, and other activities for sales force to interact with those key partners. ### Strategic Accounts - Video Solutions Engineer @ AVI-SPL Jan 2012 – Jan 2013 | Northern California, Pacific Northwest, and Western Canada The role encompasses UC collaboration, Visual Collaboration, Video Content Managment, and Managed VNOC Services, focusing on Strategic Accounts within the Western US and Western Canada. Through their purchase of iFormata in January 2012, AVI-SPL added Managed VNOC Services and the Symphony platform to their portfolio. This along with other AVI-SPL activites and industry changes has provided the opportunity for grow and expansion in the role of the Video Solutions Engineer into Strategic Accounts within the Western US and Western Canada. ### Systems Engineer III @ Polycom, Inc. Jan 2000 – Jan 2012 | San Francisco Bay Area Aligned with Sr. Enterprise Account Executives supporting Government, Education, and Medical and Enterprise markets within Northern California, and Nevada. Responsibilities include; Consultative selling, and Technical Design of Visual Collaboration, Content Management, and Voice Communications solutions, with integration to various UC environments. ### Field Engineer/Technical Support @ PictureTel Corporation Jan 1992 – Jan 2000 | Northern California ## Contact & Social - LinkedIn: https://linkedin.com/in/darren-calhoun-ab82274 --- Source: https://flows.cv/darrencalhoun JSON Resume: https://flows.cv/darrencalhoun/resume.json Last updated: 2026-04-10