# David C. Taylor > Human-Centered Design for Emerging Technology Location: San Francisco, California, United States Profile: https://flows.cv/davidctaylor David brings 0→1 design and research expertise to engineering and product teams, working hand-in-hand to shape AI, ML, CV, and NLP advancements that adapt to people, not the other way around. • Establishes design vision, crafting every use case (mindful of the broader ecosystem), and greeting ambiguity and constraints with inventive, technically feasible solutions. • Leads research initiatives from the ground up: scoping, methodology selection, recruiting, prototyping, fieldwork, synthesis, and reporting—adapting between rigorous and scrappy approaches as needed. • Cultivates high-performing design and research teams in technical environments, rallying people around a shared design vision. ## Work Experience ### Head of Product Design & Research @ Germania Street Jan 2023 – Present | San Francisco, California, United States • Bringing product design and research expertise to engineering and science teams, shaping technology through human-centered design principles, UX analytics, usability testing + iteration, and participatory workshops. • Cultivating high-performing design and research teams in technical environments, rallying people around a shared design vision. ### Director of User Experience & Research @ ZS Jan 2022 – Jan 2023 | San Francisco Bay Area • Developed clinical trial platform strategy integrating AI to streamline onboarding and sensor devices integration to expand patient reach and automate quality data generation. • Established CE, CSAT metrics, usability testing, and UX tuning, improving end-user experience. • Launched a design system and component toolkit to elevate implementation quality and speed. ### Director of User Experience, Human Factors & Research @ Otsuka Pharmaceutical Companies (U.S.) Jan 2021 – Jan 2022 | San Francisco Bay Area • Reshaped design vision for an ingestible-sensor-based medical device; delivered research-driven redesign, gained key government approval, Otsuka investment, customer and partner support. • Aligned design strategy, scope, and timing across engineering, clinical, business, regulatory, and manufacturing leadership. • Implemented seminal human factors SOPs combining usability, trust principles, with therapeutic safety, precision, and reliability. ### Head of Design @ Bluescape Software Jan 2020 – Jan 2020 | San Francisco Bay Area • Created design vision, strategy for a novel virtual collaborative workspace; pioneered 4D navigation model and interaction patterns. • Boosted adoption, retention by replacing “high frequency, high importance” user flows with usability-tested redesigns, foregoing specs, and delivering ready code to speed time to market. •Formed CX council to engage customers, influence roadmap—retaining key clients, Ford, MGM. • Built, mentored elite multi-disciplinary team, set foundational design principles, and created implementation tools to streamline development. ### Advisor @ BioTrillion Jan 2019 – Jan 2020 | San Francisco Bay Area • Jump-started seed-stage start-up focused on CV/ML-powered disease detection, refining product strategy, devising a phased product development roadmap. Hired AI and CV engineers. ### Senior Scientist, Innovation Services @ PARC, a Xerox Company Jan 2013 – Jan 2018 | Palo Alto, CA • Design and research leader commercializing agentic systems and other frontier technologies (ML, AI, CV, NLP, IOT, RFID) for corporate, startup, and government clients (e.g., P&G, the CIA, Boeing, Xerox, GSK, Panasonic…) • Designed a deep learning–based skin analysis and recommendation platform for P&G, grounded in extensive in-home+store fieldwork, earning industry accolades for responsible application of AI and innovative, human-machine UX. • Designed a novel ocular drug-delivery device MVP for Alcon, pioneering proxy-prototype testing with clinicians and patients. • Co-founded PatientCare, a platform that uses hospital analytics to identify high-risk patients and, post-discharge, delivers tailored prompts to support recovery and alert caregivers to issues. • Key contributor to Innovation Services’ 40%, 5-year CAGR growth and securing major contracts with P&G, Thailand Ministry of Finance, and Alcon. ### Principal @ Germania Street Experience Design Jan 2003 – Jan 2013 | San Francisco Bay Area • Led a venture designing large-scale enterprise systems, consumer applications, and data analysis tools using user-centered design to deliver competitive advantage. • Clients: Cisco, Broadcom, Exabeam, Tibco, Corelogic, Qiagen, BD, Nike, Intuit, Visa, Wells Fargo ### Director of Product Design @ AOL Jan 2000 – Jan 2003 | Mountain View, California, United States • Established internal UX and research team; partnered with executive stakeholders across business units on strategic, global-scale services used for 100m+ users; worked directly with CEO. • Launched AOL’s global authentication and security platform, personalization services, AOL Mobile; co-author of Liberty Alliance Specifications for Federated Network Identification. ### Senior User Interface Designer @ Netscape Communications Jan 1997 – Jan 2000 Design lead on key initiatives, including Netscape.com and Netscape Navigator. • Developed navigation models, wireframes, visual designs, prototypes, implementation specs. • Researched target markets and performed usability testing. • Collaborated with engineering, product management, marketing, and C-level executives. ## Education ### Business Administration and Management in General ESCP Business School ### Bachelor of Arts - BA in French Language and Literature Washington University in St. Louis ### Bachelor's degree in Design California College of the Arts ## Contact & Social - LinkedIn: https://linkedin.com/in/davidctaylor - Website: https://www.germaniastreet.com/thoughts.html --- Source: https://flows.cv/davidctaylor JSON Resume: https://flows.cv/davidctaylor/resume.json Last updated: 2026-04-05