Spearheading the development of Pixonomi’s technological roadmap, identifying key opportunities and risks.

Collaborating with the CEO and stakeholders to align product, technology, and business strategies for growth.

Designing and managing secure data architectures, enhancing privacy and scalability for future expansion.• Spearhead the development of a comprehensive technological roadmap, identifying key opportunities and risks.

Advising on critical build-vs-buy decisions, ensuring a scalable and privacy-conscious data architecture.

Collaborating with the CEO and stakeholders to align product, technology, and business strategies for growth.

Providing strategic leadership in team expansion, hiring, and establishing technical partnerships as Pixonomi scaled.

Ensuring all of our customer-facing interfaces are designed with accessibility in mind.

Developing the UX service line around design thinking best practices including accessibility, user research, personas, VOCs, OVOCs, journey mapping, wireframes, prototyping, JTBD facilitation, and usability testing.

Working with Marketing, Product Owners, and other stakeholders to improve all user experiences through requirements gathering and user research.

Collaborate with subject matter experts to improve the reliability, availability, and maintainability of admin systems through improvements in the UI.

Create high quality code and designs in a R&D and rapid prototyping environment.

Project Work: Consulting with clients on new strategies and technologies for their approach toward customer experience. Creating A11y, UX and IA deliverables for clients including Sect 508 compliance testing, VPATs, remediation planning and execution.

Serving as the lead UX/UI designer to help drive GenAi LLM platform adoption to enhance user experiences through digital self-service UX.

Working with various departments to set the overall UX research, user research strategy and initiatives to shape the overall user experience.

Facilitating UX research to gain deep insights into user needs behaviors and pain points.

Analyzing customer journeys feedback behavioral data and market research to identify opportunities for improvement and innovation.

Leading design sprints to quickly ideate test and build new GenAi features and experiences with the Product and Development team

Designing at various levels of fidelity using frameworks process maps wireframes and prototypes to communicate evaluate and refine ideas.

Identifying, testing, and tracking the web accessibility compliance (WCAG 2.2) of PCL customer offerings and developing plans for remediation.

Conducting A11Y audits of design work for all new projects and tickets around cruise booking, browsing, search (Coveo), marketing efforts (Salesforce), and booking.

Working with business unit technology leaders and Service owners to render prototypes, workflows, and hypotheses to define and test accessibility compliance standards in technical as well as eCommerce (Adobe AEM) procedures.

Applying solutions to legal/business compliance issues related to digital products accessibility standards and communicating results to stakehold-ers.

Designing and delivering A11Y training to all product teams, UX designers, and AEM developers.

Developing the UX service line around design thinking best practices including accessibility, user research, personas, VOCs, OVOCs, journey mapping, wireframes, prototyping, JTBD facilitation, and usability testing.

Working with Marketing, Product Owners, and other stakeholders to improve all customer experiences through user research.

Collaborate with subject matter experts to improve the reliability, availability, and maintainability of admin systems through the UX & UI.

Collaborated with physicists and engineers to optimize user interfaces, improving the reliability of quantum computing tools.

Create high quality code and designs in a R&D and rapid prototyping environment.

Using CoPilot GenAI to solve code issues and generate net new code (for security reasons, not IP was shared).