•Led end-to-end backend development and coordinated cross-team communications for Dasher app equipment tracking feature in order to improve analytics, merchant quality promise, and lower equipment costs
•Developed custom integrations with external merchant provider APIs for DoorDash Point-of-Sale microservice
◦ Added time-bound item logic (reduced order cancellation rates by 60%), developed loyalty/coupon features for top merchants, and onboarded major national brand stores onto tax service platform (2000+ stores)
•Integrated DoorDash Cash on Delivery feature, increasing 30% of order volume for select merchants and enabling DoorDash’s international expansion into Germany and Japan
•Enabled data storage and created internal tools for operations teams to view order failures and menu creation/update failures to help support teams directly root cause issues, reducing oncall engineer menu and order investigation tickets by 50%
•Enabled more granularity for pay models based on distance and tip amounts, improving efficiency for dashers and merchants
