Lead Designer specializing in payments for kids & family, digital identity, proofing techniques, enabling age-appropriate experiences and a trustworthy ecosystem.

Designing an end-to-end travel platform to make business travel as easy as possible.

Redesigned the hotel platform for web and mobile. Successfully integrated the new design system and alternative lodging options.

Focusing on design thinking and customer experience.

In this role I have been an agent of change, leading the rebuild and modernization of ESPN’s Design System to improve productivity and quality, introducing Sketch and reusable component libraries for Sketch and Axure that reduced design time per frame from hours to minutes. I successfully advocated for introduction of InVision tools to improve productivity and communication between UX and Development, and serve as a Design Lead for a 20+ member interdisciplinary team, responsible for supervising the design process and facilitating communication between developers, users, product managers and stakeholders.

We use heuristic evaluation techniques, usability testing, and scenarios to identify usability issues, measure risk, propose solutions to stakeholders, and define areas for design focus. In this role I've also mentored and monitored project progress of UX designers and software engineers and advised internal UX designers on experiment design, provide tool guidance, and offer feedback on designs.

Examples of my design accomplishments:

✓ AdVisor - AdVisor is a web-based application that enables Ad Sales to manage operations, track sales pipelines, inventory and price ads, and allocate inventory to advertisers. This was a high-profile product due to AdVisor’s use in managing billions of dollars in contract revenue, and the product improved relations between users and advertisers by simplifying a complex workflow. I also implemented a “light” version of the Google Design Sprint to streamline approval process for AdVisor stakeholders.

✓ College Football credential web application - This is used to manage ESPN staff access to upcoming games. The app was later ported for use on other sports programming.

Usability Testing, User Flows, User Research, Design Systems, wireframing, InVision, Zeplin, Framer, Principle, Sketch, Adobe Creative Suite

I was hired as the first employee by the founders to contribute to cutting-edge robotics technology as the company doubled in size and diversified product development interests into custom solutions for clients. My role included contribution to engineering efforts as well as operations, marketing, design, and product. I also led implementation of UX and Lean methodologies across the organization to enhance product quality, mentored new hires, and supported recruiting by identifying needs and interviewing.

Design accomplishments include:

✓ EHR MVP - This was an MVP for a product that centralized patient medical records from multiple EHRs. I managed development and designed UI, information hierarchies, and workflow models. I also designed and developed visualizations in D3.js and AngularJS for patient charts with EHR data aggregated using the HAPI FHIR library.

✓ StandIT - I designed and oversaw build of an iOS app for StandIT, a standing desk controlled by smartphone. The app featured wellness tracking, proximity detection, and a calorie counter. I also ran the Kickstarter campaign and wrote a provisional patent.

✓ Running Robot - I wrote a provisional patent for a running robot that led to $500K in funding from venture firms and angels.

This role was a hybrid Research Engineer and UX designer.

Design accomplishments included:

✓ Race Car Monitoring - I developed a real-time distributed system for race car drivers on an Agile cross-functional team that included three apps connected via WiFi or USB. The apps included a Java server for real-time car telemetry monitoring, an iOS app with an OpenGL interface to allow configuration of a tactile vest stimulation on a 3D virtual mannequin, and a Java app that draws the circuit map and the race car GPS position in real time.

✓ Sensor Integration - I developed software to integrate multiple hardware sensors (infrared camera, heart rates sensor, head/eye tracking, touch pad, gyroscope, full body motion capture, etc.) into a multi-agent Java system offering real-time data visualization.

✓ Surgical System - I designed a patented gesture-based interface with tactile feedback to control a robotic surgery simulator for the DaVinci Surgical system.

✓ Exoskeleton - I built software to control an Exoskeleton to help paraplegic individuals to walk. Integrated foot pressure sensors and tactile feedback and iteratively developed and tested the system with two disabled persons.

✓ UAV Simulator - I developed and delivered UAV team-based simulator built in Java for the US Air Force that measured cognitive workload by monitoring heart rate, oxygen, pupillometry (via Gaze Tracking), and EEG.

✓ Sensory Substitution for Wounded Service Members - I was initially hired as an intern and Java developer on the SSWS project financed by the U.S. Army Medical Research Lab, where I developed and tested a non-invasive system that can substitute tactile stimulation for visual stimulation to provide an accessible user interface for disabled veterans. I earned a medal from the US Army Active Surgeon General for my work on this project.

Usability Testing, User Flows, User Research, Design Systems, wireframing, Java, C++, Simulations, User Centered Design