# David Luu > Staff Software Engineer at Juniper Networks Location: San Jose, California, United States Profile: https://flows.cv/davidluu I consider myself sort of a Jack-of-all-trades with experience in multiple areas such as software/web development, QA/testing/automation, technical writing, IT/tech support, media creation & editing, and databases. I may not be a master of them all, but my philosophy, adapted from a mentor, is better to have a breadth of knowledge that may come in handy when necessity calls rather than a depth of experience in only one or a few subjects. My technical interests revolve around API usage & development, test/task automation, building test/config tools, exploratory testing, systems & application integration, web services & web applications, multimedia, mobile computing, and information management. I prefer R&D work over being given project specifications to follow but can do both types of work. I'm also a contributor to and collaborator on open source software (often in the area of test tools), and develop basic software once in a while as a hobby. See my OSS profiles for details: https://github.com/daluu?tab=repositories https://sourceforge.net/u/daluu/profile/ ## Work Experience ### Staff Software Engineer @ Juniper Networks Jan 2019 – Present | San Francisco Bay Area Continuing market innovation through Mist Systems, as a subsidiary of Juniper. ### Member of Technical Staff @ Mist Systems Jan 2015 – Present | Cupertino, CA Working with a talented team of engineers to disrupt the market in wireless and location services by providing an amazing mobile experience to end users, and ease in network management/monitoring for customers, all via #MachineLearning and #DataScience in the cloud with microservices. Inquire for details ;-) ### Software QA Engineer @ Shutterfly Jan 2011 – Jan 2015 | Santa Clara, CA Helping make the world a better place by helping people share life's joy :) by... Manually test & automate website workflow from front end website through back end order management system. Occassionally functional test some REST APIs. Automation initially with Selenium RC, Eclipse, and PHPUnit but later migrated to WebDriver, Eclipse, and Java/JUnit. Contribute to test framework design and assist QA Engineers with debugging automation issues. Design & execute load tests w/ JMeter against REST APIs & HTTP request simulation of browser activity. Website performance profiling with Keynote, Selenium, Firebug, and JMeter. Assigned to cards & stationery personalization/customization group that includes testing photo/text rendering. Developed automation support and initial prototypes to validate proper photo & text rendering within workflow using Selenium, AutoIt, Sikuli, and in house image comparison service. ### Software QA Engineer @ Tiny Prints Jan 2011 – Jan 2011 | Sunnyvale, CA, USA Joined right after the Shutterfly acquisition. See Shutterfly role for details. ### QA Test Engineer @ Vertical Communications, Inc. Jan 2006 – Jan 2011 | Santa Clara, CA, USA Develop and maintain test tools, test framework, automation scripts as QA automation lead. Developed a VoIP/SIP automation prototype using custom scripting, tone detector, audio relay, and softphone to test IP PBX phone system. Investigated use of sipp for VoIP/SIP automation. Developed Python and .NET/C# based XMPP instant messaging load test tool to drive load on PBX. Researched new automation framework for integrating various test tools in attempt to consolidate individual test suites and offer true automated integration tests. Performance tested PBX using telecom hardware call generators. Work with QA team on test planning & development. Assist with manual testing of PBX. Drive QA testing efforts and help establish processes on new projects as QA lead. Engage and mentor offshore QA team members, interns, and new hires on test scripting, product training, and test documentation and processes. Review product documentation and corporate training material for appropriate content as a QA subject matter expert (and former Technical Writing staff member). ### Technical Writing Intern @ Vertical Communications, Inc. Jan 2004 – Jan 2006 | Santa Clara, CA, USA Responsible for updating product documentation for InstantOffice Releases 6.1 SP1 to 7.0, and compiling and single sourcing documentation for the releases. Documentation was published as PDFs stored on a documentation CD for distribution as well as in the online help of Vertical’s software products. Revision work included content updates and document layout modifications. Collaborated with technical writers and subject matter experts within the company. ### Community support contributor and collaborator @ Experts-Exchange Jan 2000 – Jan 2009 NOTE: found out recently that apparently, Experts-Exchange can be considered the predecessor of StackOverflow.com. By the way, my StackOverflow account: http://stackoverflow.com/users/425997/david Assist users with their software applications development, test automation, and computer problems at online technical forums. Was able to help some users with their problems by thinking “out of the box”. Collaborated on numerous forums including: http://www.experts-exchange.com/M_296215.html sqaforums.com visuabasicscript.com Various Google groups like Selenium and Robot Framework Various LinkedIn groups You can view some of my solutions for Experts-Exchange by downloading a Windows HTML help file from this site: http://dlweb.s3.amazonaws.com/portfolio/daluuEEHelp.chm ### Webmaster @ San Jose State University Jan 2001 – Jan 2006 | San Jose, CA, USA Developed and maintained Industrial & Systems Engineering (ISE) department website using PHP, CSS, Javascript, and HTML. Worked with College of Engineering webmaster in developing and maintaining the website. Was involved in website layout design and creation of website graphics. Implemented streaming media versions of ISE-related videos on the website, consisting of Windows Media, Real Video, and Quicktime. ### QA Intern @ Quippe Technologies Jan 2000 – Jan 2001 | Fremont, CA, USA Validate the integrity of and standardize data coming from supplier catalogs to be imported to Quippe's web portal catalog. ## Education ### BS in Computer Engineering, Minor in Mathematics, Technical Writing San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/daluu - Portfolio: http://code.google.com/u/mangaroo/ - GitHub: https://github.com/daluu --- Source: https://flows.cv/davidluu JSON Resume: https://flows.cv/davidluu/resume.json Last updated: 2026-04-12