# David Richards

> Founder @ Parallel AI | ex-TikTok, Salesforce

Location: San Francisco, California, United States
Profile: https://flows.cv/davidrichards1

## Work Experience
### Founder @ Parallel AI
Jan 2023 – Present
Finally, Al that knows your business — and acts on it.

From finding your next customer to closing deals and delivering support, Parallel Al handles the entire revenue journey. Smart lead generation, personalized outreach sequences, Al-powered content creation, and always-on customer agents, all connected to your business data.

https://parallellabs.app

Book a demo: 
https://meetquick.app/schedule/parallel-ai/agency-demo

### Principal Software Engineer @ Unknown
Jan 2022 – Present

### Principal Software Engineer @ TikTok
Jan 2020 – Jan 2022 | Mountain View, California, United States
-CRM, Marketing & Sales Software
-TikTok User Growth

### Lead Software Engineer @ Salesforce
Jan 2016 – Jan 2020 | San Francisco Bay Area
-Marketing Cloud
-DMP Platform

### Embedded Platform Engineer @ Krux Digital
Jan 2015 – Jan 2016
Acquired by Salesforce.

### Developer Operations @ Jut, Inc.
Jan 2015 – Jan 2015 | San Francisco Bay Area

### Systems Administrator @ Personal Capital
Jan 2013 – Jan 2015 | San Francisco Bay Area

### Remote Support Engineer @ Solve IT
Jan 2013 – Jan 2013
Implemented and supported Monitoring and Remote Management, Backup and Continuity, and Business Security Systems as part of a Managed Service Provider.

### Systems Administrator @ JMARK Business Solutions, Inc.
Jan 2012 – Jan 2013
JMARK Business Solutions, Inc. is a Technology Solutions Provider using products primarily from Cisco, HP and Microsoft. Specializing in Network Care services we provide dedicated solutions that manage any IT network at a fixed monthly rate. JMARK utilizes proactive monitoring and support to assist the client to effectively meet their objectives. We keep their investment in technology as a meaningful part of their business plan by reducing costs associated with service downtime, purchase of equipment and employees training.

-Worked with clients in the educational and government industry 
-Provide remote desktop support
-Collaborate with other technicians in a team environment 
-Continued to sharpen Windows 7 troubleshooting skills
-Continual exposure to Server 2003, 2008, 2012
-Increase exposure to virtual environments
-Broaden technical knowledge through interactions with senior engineers
-Focus on improving networks health through proactively fixing issues
-Prioritize and manage service tickets in the que
-Foster relationships with clients through professionalism
-Increase technical knowledge through achieving additional certifications


## Contact & Social
- LinkedIn: https://linkedin.com/in/davidrichards5
- Portfolio: https://davidrichards.tech

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Source: https://flows.cv/davidrichards1
JSON Resume: https://flows.cv/davidrichards1/resume.json
Last updated: 2026-04-12