# David Tam > Building Software and Software Engineering Teams with a focus on Generative AI, LLMs, Agents and Open-source Location: San Mateo, California, United States Profile: https://flows.cv/davidtam With over a decade of experience in software engineering, I am passionate about building and scaling robust, maintainable, and secure systems using cutting-edge technologies. As a founding engineer and director of software engineering at SetSail, I lead high-performing engineering teams responsible for the full development lifecycle of complex software systems and applications. I thrive in a fast-paced and collaborative environment, where I can drive innovation and deliver high-quality software solutions that meet business objectives and bring value to end users. I value diversity, inclusion, and learning, and I bring diverse perspectives and experiences to the team. ## Work Experience ### Staff Software Engineer @ Guardrails AI Jan 2024 – Present ### Director Software Engineering @ SetSail (acquired by ZoomInfo) Jan 2023 – Jan 2024 Directed and mentored a team of 6 direct reports Facilitated on time delivery of roadmap features including: AI Sales Agent and push notifications to slack and email, tools/functions(Meeting Prep) for AI Sales Agent and updates to generative AI tool orchestration Prompt engineering and tuning decreasing error rates by 30 percent Partnered with product and design to scope, plan and set priorities Wrote code on daily basis Node.js, Typescript, AWS (S3, ECS, Lambda), Terraform, Docker, Fargate, PostgreSQL, Amazon Athena, Elasticsearch, prompt engineering, LLM, RAG (ChatGPT), Koa.js, Express.js, Styled Components, Microsoft Fluent UI, Redux (via Immer), Webpack, React Query, React ### Senior Software Engineering Manager @ SetSail (acquired by ZoomInfo) Jan 2021 – Jan 2023 Managed and grew 2 pods of full stack engineers(1 direct, 1 indirect) for a total of 8-10 reports Delivered: Accounts, Deals, Activity and Targets features, external API for data integration with partners authorized via OIDC, LLM powered signal and contest summaries Supervised design and implementation of design Library based on Fluent UI which increased developer and design efficiency and increased team velocity by 50 percent) Screened and interviewed candidates Facilitated agile development process ### Software Engineering Manager @ SetSail (acquired by ZoomInfo) Jan 2020 – Jan 2021 Established team of 4-5 developers who built features for machine learning signal tracking and spiffs(koa.js, lambda, docker, react) Led creation of automated functional test suite decreasing release verification time from a day to hours Mentored reports (1:1s, pair programming and group design sessions) Performed code and design document reviews Led team meetings including: weekly planning and weekly retros ### Staff Software Engineer @ SetSail (acquired by ZoomInfo) Jan 2018 – Jan 2020 First full time software engineer hire Architected and implemented core microservices and REST API for spiff platform to aggregate activity to calculate contest winners Integrated 3rd party services for rewards and support Performed structured code and design document reviews identifying and addressing hundreds if not morel issues pre-release, resulting in a decrease in post-launch bugs Wrote tooling for CI/CD integration and provisioned infrastructure as code through terraform modules ### Development Lead @ Riviera Partners Jan 2014 – Jan 2018 Led team of 4 developers Divided milestone requirements into epics/features/tasks Conducted detailed code reviews Led development of Chrome plugin and features in ATS web application ### Sr Software Engineer @ SugarCRM Jan 2012 – Jan 2014 Designed and implemented connectors framework to integrate 3rd party applications with single page web app via OAuth Worked closely with 3rd party developers to create integrations between core application and external applications Mentored students from University of Waterloo co op program Designed and implemented scalable REST endpoints on core application Designed and implemented various components of single page Backbone.js application ### Web Application Developer @ SugarCRM Jan 2010 – Jan 2011 Developed for SugarCRM's various online web properties and internal version of SugarCRM. Assisted in integration of marketing automation into CMS and CRM systems via web services. Developed custom modules for Drupal and SugarCRM to improve business processes. ### Online Manager @ The Daily Californian Jan 2009 – Jan 2010 Managed and collaborated with small team of developers working on the Daily Californians online properties including their custom CMS and other business appliations ## Education ### BS in Bioengineering University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/mrdtam --- Source: https://flows.cv/davidtam JSON Resume: https://flows.cv/davidtam/resume.json Last updated: 2026-04-01