* Deploy Linux and Window servers, Cisco networking equipment, and NetApp data storage systems alongside of the existing IT infrastructure

* Provide training to internal and external customers on various IT equipment and software such as VMware and Citrix VDI, Microsoft Office, etc.

* Manage IT assets during the distribution of new IT equipment and relocation of faculty and staff members

*Identify and troubleshoot various TCP/IP connectivity issues such as static and dynamic routing

*Perform rollouts and upgrades of various operating systems and software including Windows 7, Microsoft Office 2010, Exchange 2010, etc.

*Executed hands on administration, monitoring, and troubleshooting of local area network

*Produced backups and images of servers and workstations using Symantec Backup Exec and Norton Ghost

*Designed, developed, and maintained databases that were used to house invoices and process RMA’s

*Provided employees with access to necessary file shares and software using active directory in conjunction with group policies

*Identified and managed upgrades of quality software and hardware such as Microsoft Office and AutoCAD

*Implemented Windows and Linux operating systems on existing workstations and provided user end support

*Created procedural documents and process flow diagrams to aid in the assembly and testing of various transformers